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Job Description

Office Assistant Job Description and Roles/Responsibilities, Qualifications

Office assistant job description: Office assistant job description and roles/responsibilities, qualifications sample can be used to advertise for qualified candidates to work in your office.InformationGuideNigeria

Office assistants perform administrative and routine clerical tasks. Their responsibilities may include organizing and managing files, acting as receptionists, scheduling meetings and appointments, and supporting other staff with organizational tasks.


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For most office assistant positions a high school diploma or equivalent degree is usually sufficient. Some employers, however, require an associate’s degree. Office assistants need to have advanced computer skills, and they typically have strong time management and organizational skills.

Office Assistant Job Description and Roles/Responsibilities, Qualifications
Photo Source: CareerBuilder

A professional Office Assistant is in charge of clerical tasks like sorting and sending mail.
They keep track of office supplies and order new ones as needed to make sure the office is clean and tidy for clients or visitors.

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Responsibilities of an Office Assistant

  • Set up the office and help employees in ways that improve procedures.
  • Sort and send out messages in a timely fashion20 Best Cloth Hangers in Nigeria and their Prices
  • Make and update records to make sure information is correct and true.
  • Plan and set up appointments and meetings
  • Check the number of supplies and deal with shortages
  • Fix problems in the office and answer questions or concerns
  • work with other departments to make sure that policies are followed.
  • Keep your suppliers, customers, and coworkers in your circle of trust.
  • When needed, act as a receptionist.Office Assistant Job Description 
  • Taking care of office work, like sorting and sending mail
  • Keeping track of office supplies and ordering new ones when they’re needed
  • Keeping track of files
  • Greeting people who come to your office
  • Getting on the phone
  • Taking and delivering messages
  • Making sure the office runs well
  • Setting up meetings and sending out meeting invites
  • Greet people in a businesslike way
  • Give visitors information and point them in the right direction.
  • Answer the phone and send callers to the right person.
  • Sort and send outgoing and incoming mail.
  • Keep track of and manage the stock of office supplies; order and pass them out as needed.
  • Coordinate and set up meetings and appointments
  • Do other administrative tasks like updating and organizing files, writing and proofreading letters, and doing research.10 best Mobile Phones in Nigeria and their prices
  • Greets and guides visitors; responds to routine inquiries; keeps a diary of inquiries; answers telephones, routes calls, takes messages, and offers general information.
  • Receives and sorts mail; delivers messages and documents to appropriate teachers and employees.
  • Carries out a wide array of menial tasks related to the position’s duties; uses a computer to create simple letters, labels, reports, and other documents; types and mails out pre-made letters.
  • Makes copies or duplicates of materials as needed; may be responsible for the routine upkeep of the copy machine; may also be responsible for preparing and sending facsimiles on behalf of the department.
  • Creates, stores, updates, and/or modifies documents such as records and files.
  • To the extent necessary for the position, may carry out specialized services of a normal clerical/administrative nature, adhering strictly to established procedure requirements.
  • Appointments, meetings, and/or conferences, as applicable to the role, may be scheduled or assisted in scheduling.
  • Capable of handling office supply requests, inventory management, and dispersal.
  • Possible to complete a variety of errands for the team or section as needed.
  • Carries out various tasks linked to the position as needed.
  • Taking care of incoming calls and other communications.
  • Maintaining the filing system.
  • Taking down notes as needed.
  • As needed, greet clients and visitors.
  • Updating paperwork, document maintenance, and word processing
  • Assisting with the organization and upkeep of workplace common areas.NYSC Portal
  • General office clerk responsibilities and errands are performed.
  • Organizing travel by making accommodations and other reservations as needed.
  • Organizing activities as needed.
  • Keeping a supply inventory.
  • Upkeep of office equipment as needed.
  • As needed, assist with client reception.
  • Working as a virtual assistant.
  • Making, maintaining, and inserting data into databases.
  • Performs administrative tasks such as typing, filing, and completing simple forms.
  • Operates office machines, such as photocopiers, scanners, telephone and voicemail systems, personal computers, and other common office apparatus.JAMB Result
  • Receptionist responsibilities include greeting guests and applications.
  • Answers the telephone, routes calls to the relevant parties and takes messages.
  • Copies, sorts, and files documents about office operations, business transactions, and other things.
  • Prepares letters, memorandum, forms, and reports based on verbal or written directions.
  • Sorts and delivers incoming mail to the proper department or individual; handles outgoing mail.
  • Manually or electronically maintains filing systems.
  • Manages calendars and appointment scheduling.
  • Performs additional related tasks as specified.

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Roles of an Office Assistant

Office Assistants generally serve Office Workers and Managers in a variety of industries. They answer and transfer telephone calls, perform errands on behalf of employees, copy and fax papers, and answer and transfer telephone calls. Their responsibility is to assist with everyday operations by taking notes during meetings and delivering meeting minutes afterward. In addition, they may be responsible for taking an inventory of office supplies and liaising with vendors to place orders as necessary.

Office Assistants are indispensable to any office. They may also be referred to as an Administrative Assistant or Secretaries, but they all have one thing in common: their job is to help the staff and ensure that everything goes smoothly in the background.NYSC Portal

Office assistants are trained to handle a variety of clerical and administrative duties in a variety of office environments. They are also called administrative assistants, office clerks, or secretaries. Their function is to support other office staff members and do the various tasks necessary for the office to operate properly.

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Office Assistant Job Qualifications/Skills

  • General education degree (GED) or high school diploma necessary; associate’s degree recommended.
  • 1-3 years of relevant office experience, particularly in an administrative or clerical capacity
  • Excellent organizational skills, prioritization ability, and independent working comfort
  • Outstanding oral and written communication abilities, including excellent spelling, grammar, and punctuation.
  • Must be dedicated to providing exceptional customer service and has solid interpersonal skills
  • Exquisite attention to detail
  • Expertise with computers and the ability to run standard office equipment
  • Proven experience as a back-office assistant, office assistant, virtual assistant, or in any administrative job relevant to the position.JAMB Portal
  • A familiarity with “back-office” computer systems (ERP software)
  • Knowledge of office equipment in use
  • Comprehensive knowledge of office management methods
  • Superior organizational and time management capabilities
  • Analytical skills and problem-solving aptitude
  • Excellent verbal and written communication abilities
  • Knowledge of Microsoft Office

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We hope you find this article useful. For more information on other job description, roles/responsibilities, and qualifications, please check out the links provided. Feel free to use the comment section if you have any questions.

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