Jobs

eTranzact International Plc Recruitment 2022 (6 Positions)

Apply for ongoing eTranzact International Plc Recruitment 2022. See the 6 job positions, descriptions, eligibility, and how to apply. eTranzact International Plc is seeking the services of both graduates and experienced job seekers to fill the vacant positions in their company.

eTranzact is Nigeria’s priemere payment processing platform and Africa’s leading providing banking and payment services.

We are recruiting to fill the following positions below:

1.) IT Service Delivery Officer

Location: Lagos

Job Description

  • Maintain high performing service support functions including IT Service Desk and general Technical Support.
  • Owner of the Incident, Request, Change and Escalation processes, ensuring high levels of performance in these processes, accurate reporting and establishing service improvement activities when required.
  • Take ownership of major incidents to ensure coordination of resolving parties, effective communication to stakeholders and post incident review.
  • Monitor, control and support service delivery; ensuring systems, methodologies and procedures are in place and followed.
  • Champion service and support in projects and developing a strong understanding of projects impacting the service area and ensuring service impact is minimized and agreed.
  • Be accountable for the quality of Service and performance; ensuring future demand from growth and projects is understood and factored into capacity plans for all associated systems.
  • Drive internal and third party service review meetings covering performance, service improvements, quality and processes.
  • Ensure that patching (hardware and software) and anti-virus updates are carried out promptly and effectively
  • Work with the technical design team (s/w development, database admins, network & Infra. etc.) to evolve standards for hardware, software and security in the environment.
  • Make recommendations for service improvement plans and ensure actions are followed through to completion in a timely manner.
  • Work with internal and third party teams to ensure actions are taken and completed to protect and improve services
  • Provide regular and accurate management reporting on IT Service performance.
  • Effectively deliver/manage staff management including recruitment, mentoring, training, target setting and performance assessment.
  • Be an ambassador for IT, working across the business to provide effective communication on IT matters and build relationships with other teams to ensure effective dialogue between departments.

Requirements and Skills

  • A Degree in Management or IT related discipline.
  • 4 years work experience.
  • In-depth knowledge of IT network, systems, security, storage, server and server visualization.
  • Good knowledge of IT hardware and software maintenance, repairs, and troubleshooting
  • Good planning, communication and leadership skills is highly desirable
  • Innovative mindset.

Application Closing Date
11th August, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online

2.) Network and Infrastructure Officer

Location: Lagos

Job Description

  • Design and implement short- and long-term strategic plans to make certain network capacity meets existing and future requirements
  • Develop, implement, and maintain policies, procedures, and associated training plans for network resource administration and appropriate use
  • Practice network asset management, including maintenance of network component inventory, life cycle management and related documentation
  • Establish service level agreements with end users
  • Provides “ownership” of problem through final resolution
  • Plan, acquire, and coordinate installation of in-house and remote hardware and software across the organization’s network
  • Conduct research and make recommendations on network products, services, protocols, and standards in support of network procurement and development efforts
  • Negotiate with vendors and contractors to secure network products and services
  • Assess, approve, and administer all equipment and hardware upgrades
  • Manage and ensure effectiveness of servers, including e-mail, print, and backup servers, and their associated operating systems and software
  • Manage on-site and off-site data centers
  • Manage and ensure optimal operation of all network hardware and equipment, including routers, switches, hubs, UPSs, and so on
  • Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection systems
  • Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent network activities
  • Manage operational costs; conduct near- and long-term financial forecasts for expanded functionality/user base
  • Test network performance and provide network performance statistics and reports; develop strategies for maintaining network infrastructure
  • Test server performance and provide server performance statistics and reports; develop strategies for maintaining server infrastructure
  • Oversee the administration of user accounts, permissions, and access rights in Active Directory
  • Monitor and ensure service uptime in alignment with set target.

Requirements and Skills

  • Bachelor’s Degree in Computer Science, Information Science, or similar.
  • Certified CompTIA, Microsoft, or Cisco network professional preferred.
  • A minimum of two years’ experience as a network specialist.
  • Extensive knowledge of network connectivity, technologies, protocols, and security.
  • Exceptional analytical and problem-solving skills.
  • Excellent interpersonal, communication, and collaboration skills.
  • Great organizational and time management skills
  • Availability to perform network repairs outside of business hours.

Application Closing Date
11th August, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

3.) IT Business Engagement / Project Management Officer

Location: Lagos

Requirements and Skills

  • B.Sc / BA in Business or similar field
  • Proven experience as an Engagement Manager
  • Project management experience
  • Background in sales and customer service is a plus
  • Proficient in MS Office and project management software eg JIRA
  • Strong organizational and multitasking skills
  • Customer-oriented approach
  • Excellent verbal and written communication abilities
  • Sharp business acumen
  • Problem-solving aptitude.

Application Closing Date
11th August, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

4.) Software Developer

Location: Lagos

Job Description

  • Work with developers to design algorithms and flowcharts
  • Produce clean, efficient code based on specifications
  • Integrate software components and third-party programs
  • Verify and deploy programs and systems
  • Troubleshoot, debug and upgrade existing software
  • Gather and evaluate user feedback
  • Recommend and execute improvements
  • Create technical documentation for reference and reporting

Requirements and Skills

  • Proven experience as a Software Developer, Software Engineeror similar role
  • Familiarity with Agile development methodologies
  • Experience with software design and development in a test-driven environment
  • Knowledge of coding languages (e.g. C++, Java, JavaScript) and frameworks/systems
  • Ability to learn new languages and technologies
  • Excellent communication skills

Application Closing Date
11th August, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

5.) Database Development Administrator

Location: Lagos

Job Description

  • Manage and administer Linux servers and database instances on all critical servers for optimal performance and high availability
  • Facilitate Replication/Backup and Restore of data on all critical database servers for high availability to all applications
  • Proactively identify and resolve database-related hitches/issues
  • Facilitate installation, configuration and implementation of database servers
  • Support the software development process through database implementation activities

Requirements and Skills

  • B.Sc Degree in a Computer discipline or relevant certification
  • Proven working experience as a Database Administrator
  • Hands-on experience with database standards and end user applications
  • Excellent knowledge of data backup, recovery, security, integrity and SQL
  • Familiarity with database design, documentation and coding
  • Familiarity with programming languages API
  • Problem solving skills and ability to think algorithmically

Application Closing Date
18th August, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

6.) Technical Support Officer

Location: Lagos

Job Description

  • Provide second-level support to internal and external clients/customers
  • Facilitate installation, configuration and implementation of developed solutions
  • Manage client/customer support requests and ensure feedback is provided within acceptable time limits
  • Provide technical training to clients/customers responsible for managing the eTranzact solutions/system
  • Provide technical documentation to aid deployment of solutions and knowledge of deployed solutions
  • Facilitate testing of developed solutions for effectiveness and alignment with pre-defined requirements

Requirements and Skills

  • Degree in Computer Science or Information Technology
  • Advanced knowledge of SQL
  • Prior experience in tech support, desktop support, or a similar role.
  • Proficiency in Windows/Linux/Mac OS.
  • Experience with remote desktop applications and help desk software.
  • Attention to detail and good problem-solving skills.
  • Excellent interpersonal skills.
  • Good written and verbal communication.

Application Closing Date
18th August, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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