Front Desk Receptionist Job Description, Roles/Responsibilities, Qualifications

Front Desk Receptionist job description – See the front desk receptionist job description, roles/responsibilities, and qualifications.

A Receptionist also called a Front Desk Receptionist, is in charge of doing office work to help the office run smoothly. Their jobs include answering the phone and transferring calls to employees, sorting and delivering mail to employees, and greeting visitors who come to meet with management or sales staff.

The front desk receptionist is responsible for providing administrative support and help to staff members in the development of office calendars, memoranda, and different types of correspondence.

Read Also: Project Management Job Description and Roles/Responsibilities, Qualifications

Responsibilities of A Front Desk Receptionist

• Greet and welcome visitors, the public, parents, and members, and make them aware of what’s going on.
• Notifies the right people when visitors or clients arrive and makes sure that they have signed in.
• Helps callers and visitors by answering their questions and giving them directions.
• Answer the phone. Check who is calling, take messages, and move calls as needed.
• Accurately and promptly tell the public about upcoming events, activities, field trips, Club closings, and times by talking to them in person or calling them.
• Page people to come to get you. Front Desk Receptionist Job Description
• Always keep the area where people check in clean and tidy.
• Make sure member files are in order and easy to find. Information Guide Nigeria
• Keep track of how often members come to all program areas.
• Do registrations every day for people who walk in.
• Assigned tasks for entering data into a computer.
• Make sure that members who are coming in and going out scan or sign in and out.
• Set rules and keep track of how members arrive and are picked up.
• Member and registration fees should be collected.
• Make sure all members entering and leaving the premises are safe.
• Appointments can be made for the whole staff or certain employees, like executives.
• Billing clients or customers and helping them if they have questions about their charges.
• Setting up files for billing, keeping track of customers and clients, etc.
• Getting people to the right office.
• answering all customer questions in a friendly and timely way.
• Meeting potential recruits Anesthesiologist Job Description and Roles/Responsibilities, Qualifications
• Greeting and aiding visitors/vendors.
• Taking messages left on the answering machine and transferring incoming calls as required.
• Putting together and submitting reports on expenditures.
• Keeping a master schedule of office employees and their shifts.
• Performing duties such as collecting, sorting, and distributing mail and deliveries.
• Invoices are being scanned and sent to accounting.
• preparing outgoing mail and packages for packing and shipping
• Putting in one’s information on several registration forms and sending them in.
• Assisting with the scheduling of meetings, the reservation of conference rooms, the maintenance of the daily schedules for conference rooms, as well as the ordering and preparation of meals.

Read Also: Art Director Job Description and Roles/Responsibilities, Qualifications

Roles of A Front Desk Receptionist

1. Do administrative and clerical work in the office.
2. Use the phone switchboard to answer calls and send them to other people.
3. Take messages and pass them on to the right people.
4. Greet people who come in and show them to the right office or person.
5. Respond to questions from visitors professionally and politely.
6. Sort and distribute mail that comes in and take care of mail that goes out.
7. Set up calls going out and conference calls as necessary.
8. Write, look over, and correct office documents.
9. When needed, do basic data entry. NYSC portal 
10. Order and keep office supplies in stock.
11. Use and take care of office machines like printers, photocopiers, and fax machines.
12. Keep the reception area neat and clean.
13. Make sure to follow the rules and regulations of the company.
14. Tell the Security Officer about guests who are there on their own and about any emergencies.
15. Help hand out employee ID cards and guest passes.
16. Help with making reservations for meeting rooms, catering, and travel.
17. Using a phone with more than one line, answer and route all calls for different business units quickly, politely, and correctly. When using the company’s intercom system, acts professionally and politely.
18. Give quick and friendly service in person and over the phone.
19. Show every customer that you are friendly and know how to use the phone properly.
20. Keep up a professional look and workspace.
21. Gives customers general answers to routine questions and sends non-routine, sensitive, or complex questions or complaints to the Corporate Office Manager.
22. Be sure you know how to handle all kinds of customer complaints or disagreements.
23. customers and visitors and greets them.
24. Helps visitors sign up and get their badges by following Security procedures.
25. Schedules dates and times on the Training Room calendars. Advises on how to book Conference Room calendars through Outlook and helps when needed.
26. Assistance at the front desk and the processing of mail are included.
27. Perform data input of information about guests and participants, always being mindful of the guests’ and participants’ right to privacy.Romantic love message
28. Capability to communicate confidential information in a timely and professional manner.
29. You will be responsible for providing a limited amount of administrative help on an as-needed basis to various departments within the firm.
30. Maintains an up-to-date employee directory.
31. Other clerical duties, such as filing, photocopying, collating, faxing, etc., may be assigned. Performs these duties as directed.  Logistics Coordinator Job Description, Roles/Responsibilities, Qualifications
32. Welcome guests and point them in the right direction.
33. Take messages and act as a gatekeeper while you’re on the phone.
34. Prepare the pantry in the office. JAMB portal
35. Carry out a variety of administrative tasks, including the scheduling of appointments, examinations, and processes, as well as the processing of forms and data.

Read Also: Architect Job Description, Roles/Responsibilities, Qualifications

Front Desk Receptionist job qualifications/skills

• GED or high school diploma required.
• It is preferable to speak and write in Spanish.
• Microsoft Office products, including Excel, are required.
• Excellent written and verbal communication abilities.
• Excellent customer service abilities.
• Capable of keeping strict confidentiality.
• Pass a drug test/background check with flying colors.
• You must be at least 21 years old. Good morning my love messages

Read Also: Cook Job Description and Roles/Responsibilities, Qualifications

Front Desk Receptionist Salary Structure in USA

What is the average salary for a front desk receptionist in the US? The compensation range for front desk receptionists normally ranges from $33,089 to $49,205, with the average salary in the United States being $39,126. Salary ranges can vary significantly depending on a variety of crucial aspects, including schooling, credentials, supplementary talents, and the length of time you’ve been working in a given field.

Read Also: Billing Specialist Job Description, Roles/Responsibilities, Qualifications

Conclusion

We hope that you will find this article useful. You can also use this as a guide to know the front desk receptionist job description if you are hoping to work as one.

Check JAMB RESULTS

Check and Confirm: How much is Dollar to Naira

📢 We are hiring writers!