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Job Description

Five Below Job Description, Roles/Responsibilities, and Qualifications

Five Below Job Description: Five Below is a fast-expanding niche bargain retailer that specializes in trend-right, high-quality items aimed at teen and pre-teen customers. We provide a dynamic, edited selection of fascinating products, all priced at $5 or less, including chosen brands and licensed merchandise from a variety of our category areas, including Style, Room, Sports, Media, Crafts, Party, Candy, and Seasonal (which we refer to as “Now”). With a distinctive merchandising strategy and high-energy retail concept that our customers find enjoyable and engaging, we feel we are altering the shopping experience of our target audience. We think that our compelling value proposition and the dynamic nature of our merchandise offering have generated universal appeal to teens and pre-teens, as well as customers across a number of age groups beyond our target demographic, based on management’s expertise and industry understanding.

Five Below is one of the world’s fastest-growing value stores, providing high-quality products enjoyed by tweens, teens, and others at extraordinary $1-$5 value, as well as some great bargains that go beyond $5. We believe that life is a lot better when you’re free to “let go and have fun” in an awesome experience with limitless options, which makes it easier to scream “Yeah! ” Discover the newest, coolest goods in eight wonderful five-below worlds: tech, create, play, sweets, room, style, party, new, and now.” Five Below, created in 2002 and based in Philadelphia, Pennsylvania, now operates over 1,000 locations in 38 states.


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We realize life is a lot better when you are free to Let Go & Have Fun in an extraordinary experience, full of endless options, priced so little, you can always say yes to the newest, greatest items! Any of our nearly 17,000 associates who work at Five Below would tell you there is no other place like it. It all starts with our goal, followed by The Five Below Way, which is our set of values and behaviors in which every associate believes.

It’s all about the culture at Five Below, and we want you to be inspired as much as we are by your huge ideas, amazing energy, passion, and ability to make the workplace a WOW place!

Read Also: Read Also: U Haul Customer Service Job Description, Roles/Responsibilities, and Qualifications

Duties of Five Below Job
Photo Source: Zippia

Responsibilities of Five Below job

Merchandise Manager

  • Ensures that the merchandise movement process is carried out flawlessly.
  • In Now, Style, Room, Tech, and Party, I am in charge of merchandising, signing, and resets.
  • In charge of store opening and closing processes. Five Below Job Description
  • In their absence, they are responsible for carrying out SM duties.
  • Aids in the supervision of all Associates
  • Aids in the training of all associates
  • Assists with the coaching of all Associates
  • Assists in the development of all associates
  • Helps with staff scheduling
  • Examines all corporate communications and responds appropriately.
  • Concerning retail difficulties, collaborates with supervisors or the corporate headquarters.
  • Controls expenses and drives retail sales.
  • Financial reporting is used to drive business prospects.
  • Assists with the payroll process and ensures the budget is on track.
  • Helps with merchandising procedures
  • Responsible for the upkeep of the designated zone
  • Establishes and maintains market strategy, signage, and other merchandise sets
  • Ensures that the company’s Inventory Integrity process is followed.
  • All Five Below Standard Operating Procedures are followed and associates are held accountable (SOP)
  • Responsible for cash handling operations such as preparing and depositing bank deposits.
  • Allows register functions such as post voids, refunds, and discounts.
  • Observes Human Resources policies and procedures
  • Responsible for asset protection and safety practices, as well as holding associates accountable.
  • Through personal touch with clients, provides superior customer service.
  • Helps in receiving and stocking procedures.
  • Unloads goods from trucks Information Guide Nigeria
  • shipping with checks
  • Sets up products for sale on the sales floor.
  • Organizes merchandise
  • Leads and ensures that the Five Below Packaway Process is accomplished within the periods specified.
  • Performs store maintenance such as waste removal, sweeping, cleaning bathrooms, and stock room upkeep.

Customer Experience Manager

  • Through personal touch with consumers, ensures that all associates and managers are Wowing the Customer.
  • Responsible for meeting CSAT score targets set by the District Manager.
  • In charge of overseeing Front End Operations. Good Morning My Love Message
  • Customer Service High Fives training for employees
  • Ensures that each guest has a quick and polite checkout experience.
  • Responsible for keeping the store clean, restocked, and available for customers at all times.
  • In charge of store opening and closing processes.
  • In their absence, they are responsible for carrying out SM duties.
  • Aids in the supervision of all Associates
  • Aids in the training of all associates
  • Assists with the coaching of all Associates
  • Assists in the development of all associates
  • Helps with staff scheduling 10 Best Led Lights and their Prices in Nigeria
  • Examines all corporate communications and responds appropriately.
  • Concerning retail difficulties, collaborates with supervisors or the corporate headquarters.
  • Controls expenses and drives retail sales.
  • Financial reporting is used to drive business prospects.
  • Assists with the payroll process and ensures the budget is on track.
  • Helps with merchandising procedures
  • All Five Below Standard Operating Procedures are followed and associates are held accountable (SOP)
  • Responsible for cash handling operations such as preparing and depositing bank deposits.
  • Allows register functions such as post voids, refunds, and discounts.
  • Observes Human Resources policies and procedures
  • Helps in receiving and stocking procedures.
  • Unloads goods from trucks
  • shipping with checks
  • Sets up products for sale on the sales floor.
  • Organizes merchandise
  • Responsible for ensuring that Candy, Crafts, and Sports Worlds adhere to Brand Standards.
  • Accountable for driving key metrics like sales, advertising, customer satisfaction, and expense control.
  • Performs retail upkeep such as waste removal, sweeping, cleaning bathrooms, and stock room maintenance.
  • Use the cash register frequently.
  • Moves merchandise weighing up to 25 pounds on a regular basis and places/removes merchandise up to a height of 5-10 feet. JAMB Portal
  • Frequently ascend and descend ladders to retrieve and store stock
  • Kneel, bend, twist, and stoop frequently, including in the stock room and on the sales floor
  • Communicate and exchange information often with consumers over the phone and in person, as well as with management and coworkers. In these cases, you must be able to share reliable information.
  • Move frequently across the sales floor servicing customers, as well as to and from the stock room obtaining and storing products.15 Best Photochromic Glass and their Prices in Nigeria
  • Must be able to recognize and understand email and print instructions pertaining to merchandise layouts, associate schedules, and standard operating procedures.
  • Must be able to remain motionless and upright 80% of the time.

Read Also: Mechanical Engineer Job Description, Duties, Roles/Responsibilities, and Qualifications

Roles of five below job

Sales Associate

  • All regular operating procedures and policies are followed.
  • In charge of cash-handling procedures
  • Reviews and is accountable for all corporate communications pertaining to their designated area.
  • Helps with merchandising procedures
  • Responsible for the upkeep of the specified area
  • Establishes and maintains the Market Plan as well as other merchandise directions.
  • Aids in the implementation of the company’s data integrity process.
  • Through personal touch with clients, provides superior customer service.
  • Customer interaction and assistance
  • Helps in receiving and stocking procedures.
  • Unloads goods from trucks Romantic Love Message
  • shipping with checks
  • Sets up products for sale on the sales floor.
  • Organizes merchandise
  • Performs retail upkeep such as waste removal, sweeping, cleaning bathrooms, and stock room maintenance.
  • This job description is not exhaustive. General Manager will assign additional responsibilities based on store needs.
  • Standing during the entire shift
  • Use the cash register frequently.
  • Moves merchandise weighing up to 25 pounds on a regular basis and places/removes merchandise up to a height of 5-10 feet.
  • Frequently ascend and descend ladders to retrieve and store stock
  • Kneel, bend, and stoop frequently, including in the stock room and on the sales floor
  • Communicate and exchange information with customers and coworkers over the phone and in person as much as possible. In these cases, you must be able to share reliable information.
  • Move frequently across the sales floor servicing customers, as well as to and from the stock room obtaining and storing products.

Read Also: Electrical System Engineer Job Description, Roles/Responsibilities, and Qualifications

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Support Lead

  • Through personal touch with consumers, ensures that all associates and managers are Wowing the Customer.
  • Responsible for meeting CSAT score targets set by the District Manager.
  • In charge of overseeing Front End Operations.
  • Customer Service High Fives training for employees
  • Ensures that each guest has a quick and polite checkout experience.
  • Responsible for keeping the store clean, restocked, and available for customers at all times.
  • In charge of store opening and closing processes.
  • Helps with front-end operations NYSC Portal
  • In their absence, they are responsible for carrying out SM duties.
  • Aids in the supervision of all associates
  • Aids in the training of all associates
  • Assists with the coaching of all associates
  • Assists in the development of all associates
  • Examines all corporate communications and responds appropriately.
  • Concerning retail difficulties, collaborates with supervisors or the corporate headquarters.
  • Controls expenses and drives retail sales.
  • Assists with the payroll process and ensures that payroll stays under budget.
  • Helps with merchandising procedures
  • All Five Below Standard Operating Procedures are followed and associates are held accountable (SOP)
  • Responsible for cash handling operations such as preparing and depositing bank deposits.
  • Allows register functions such as post voids, refunds, and discounts.
  • Observes Human Resources policies and procedures
  • Helps in receiving and stocking procedures.
  • Unloads goods from trucks
  • shipping with checks
  • Sets up products for sale on the sales floor.
  • Organizes merchandise
  • Assists with front-of-house and queue merchandising
  • Assists in driving key metrics such as sales, advertising, customer satisfaction, and expense control.
  • Performs retail upkeep such as waste removal, sweeping, cleaning bathrooms, and stock room maintenance.

This job description is not exhaustive. Additional responsibilities will be assigned by the Shop Manager based on the needs of the store.

  • Use the cash register frequently.
  • Moves merchandise weighing up to 25 pounds on a regular basis and places/removes merchandise up to a height of 5-10 feet.
  • Frequently ascend and descend ladders to retrieve and store stock
  • Kneel, bend, twist, and stoop frequently, including in the stock room and on the sales floor
  • Communicate and exchange information often with consumers over the phone and in person, as well as with management and coworkers. In these cases, you must be able to share reliable information.
  • Move frequently across the sales floor servicing customers, as well as to and from the stock room obtaining and storing products.
  • Must be able to recognize and understand email and print instructions pertaining to merchandise layouts, associate schedules, and standard operating procedures.
  • Must be able to remain motionless and upright 80% of the time.

Read Also: 

Five Below job qualifications/skill

Merchandise Manager

  1. High school diploma or similar
  2. Experience in college is preferred.
  3. A minimum of two years of management experience is required.
  4. Outstanding verbal and written communication abilities
  5. Multitasking ability
  6. Thinking outside the box
  7. ability to remain calm under pressure

Customer Experience Manager

  1. High school diploma or similar
  2. Experience in college is preferred.
  3. A minimum of two years of management experience is required.
  4. Outstanding verbal and written communication abilities
  5. Multitasking ability
  6. Thinking outside the box
  7. ability to remain calm under pressure

Sales Associate

  1. Outstanding verbal and written communication abilities
  2. Multitasking ability
  3. Thinking outside the box
  4. ability to remain calm under pressure

Support Lead

  1. High school diploma or similar
  2. Experience in college is preferred.
  3. 1 year of managerial experience is required.
  4. Outstanding verbal and written communication abilities
  5. Multitasking ability
  6. Thinking outside the box
  7. ability to remain calm under pressure

Read Also: Alcohol and Drug Counselor Job Description, Duties, Roles/Responsibilities, and Qualifications

Five Below Salary structure in the USA

Five Below’s hourly compensation ranges from $9.32 to $18.14 per hour on average. Employees with the job title Merchandise Manager earn the highest, on average, $15.30 per hour, while employees with the job title Sales Associate earn the least, on average, $10.46 per hour.

Types of Five Below job

  • Retail Sales Associate
  • Support Lead
  • Customer Experience Manager
  • Merchandise Manager
  • Sales Associate, etc.

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Conclusion

We hope that you will find this article useful. You can also use this as a guide to know the job description of the five below jobs if you are hoping to work as one.

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