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Job Description

Planet Fitness Job Description, Roles/Responsibilities, and Qualifications

Planet Fitness Job Description: In this article, you will see the Planet Fitness Job Description, Roles/Responsibilities, and Qualifications.

PF is the leading brand in the health and fitness sector, with a mission to provide everyone with a gym that is clean, inexpensive, and non-intimidating. In addition, a married pair started their first franchise shop in April 2011 in Vancouver, Washington. Since then, we have expanded to ten locations throughout Oregon and Washington, and we have an aggressive expansion strategy for the next five years.Information Guide Nigeria


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Also, Planet Fitness has over 700 locations and over 5 million members, and multiple positions for employment. As a growing gym franchise, the organization is always looking for new employees. Individuals with experience in the fitness business or education in exercise science may be given preference for employment. People who are fresh to the workforce may find employment with a gym franchise to be a good place to start. Associates who work as assistant managers and managers frequently begin as receptionists or in other entry-level positions.

The organization values employee personal development and encourages it through promotions and other professional rewards. Training and seminars are still available to workers who want to improve their industry skills and knowledge of relevant issues. Furthermore, there are career options in owning Planet Fitness’s franchised facilities. For those who are interested, the fitness center website has a page with start-up information.Planet Fitness Job Description

Planet Fitness Job Description
The gym at Planet Fitness: Photo Source: ncesc.com

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Responsibilities of planet fitness

Member Services Representative

  1. Individuals interested in roles as member services representatives love dealing with broad groups of individuals, have good problem-solving skills and are physically fit.
  2. Candidates with prior expertise in sales, customer service, or general office work may be given preference, but entry-level applications are also considered for employment.
  3. Member services representatives earn between $9.00 and $10.00 per hour as full-time or part-time employees.
  4. Associates in this job must greet members on a daily basis, run the front desk, answer queries and phone calls, give tours of the facility, onboard new members, and help keep the equipment and gym clean.

Club Manager

  1. Recruit, hire, train, and build a high-performing team of Team Members and an Assistant Manager as cultural ambassadors for the PF.
  2. Supervise and assume responsibility for the many areas of club operations and financial success, such as sales activation, staff scheduling, and payroll management.
  3. Creating and maintaining a friendly environment for all members, potential members, and guests, and ensuring that staff adheres to exceptional customer service criteria while demonstrating the capacity to autonomously handle challenging circumstances.
  4. Supervise the facility’s cleanliness, maintenance, and safety by scheduling and distributing cleaning duties and managing the ordering of supplies and suppliers.20 Best Palazzo Trousers in Nigeria and their prices

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Assistant Manager

  1. Assistant managers benefit most from strong leaders who can multitask and provide outstanding customer service while maintaining a positive attitude.
  2. Individuals with prior expertise in the fitness business or in leadership roles are given preference during the selection process because the position involves a specific amount of responsibility.
  3. Assistant managers are often needed to assist the gym manager with essential duties such as recruiting and training, maintaining a welcoming and inclusive environment by demonstrating excellent customer service, scheduling staff, supervising the gym in the manager’s absence, resolving customer issues and concerns, signing on new members to help reach goals, ordering supplies as needed, and filling in for absent employees.20 Best First Aid Box and their Prices in Nigeria

Roles of Planet Fitness 

Assistant Manager

  • Assist in the recruitment, employment, training, and development of a high-performing team of Member Service Representatives, Trainers, and Custodians.
  • Also, assist in maintaining a pleasant environment for all members, potential members, and visitors, as well as ensuring that personnel adheres to exceptional customer service criteria.
  • Assist the Club Manager with staff management and offer backup support as needed.
  • Support with staff scheduling and supervision.
  • Oversight of member service – Ensuring that staff always provides a good customer experience.
  • Help resolve or escalate employee complaints or concerns.
  • Participated in all front-desk activities, including:Npower Recruitment
    1. 1. Answer phones politely and assist callers with a variety of questions.
    2. 2. Members should be entered into the system.
    3. 3. Sign-up for a new member.
    4. 4. Give tours to prospective members.
    5. 5. Facilitate all requests, issues, and queries from members.
  • Assist in the supervision of facility cleanliness and upkeep.
  • Help with the ordering of materials using a set budget depending on the needs of the club.
  • Assist with statistics and reporting tracking (weekly, monthly, and annually).
  • When an employee is absent, backup support is provided.

Overnight Custodian

  • Overnight custodians must perform the third shift on a regular basis, necessitating open availability.
  • Custodian jobs are physically demanding because they involve the ability to lift up to 80 pounds at a time, work with cleaning chemicals, and constantly bend, squat, stand, and reach.
  • Basic responsibilities include completely cleaning and sanitizing equipment and common areas, replenishing toilets and locker rooms with paper products and the like, reporting broken equipment, and returning lost things in accordance with corporate policy.

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Planet Fitness job qualifications/skills

Club Manager

  1. Excellent customer service skills and fitness industry experts are preferred.
  2. Outstanding leadership, diplomacy, and listening abilities.
  3. Basic computer literacy (Microsoft Suite).
  4. Workaholic, eager, and vivacious!
  5. Strong problem-resolution skills.
  6. Certified in CPR and AED is recommended.
  7. needed high school diploma or GED equivalent.
  8. Must be at least 18 years old.JAMB Form

Assistant Manager

  1. Excellent customer service skills, ideally in the fitness business.
  2. Worked as a Member Service Representative for Planet Fitness.
  3. Excellent supervisory, diplomatic, and listening abilities.
  4. Basic computing skills (Microsoft Suite).
  5. Working hard, being passionate, and being energetic!
  6. Strong problem-solving abilities.
  7. CPR certification is required.
  8. A high school diploma or the equivalent is required.
  9. You must be at least 18 years old.

Physical Demand:

  1. Continual standing and walking throughout the shift.
  2. Continually speaking in person or on the phone during the shift.
  3. Must be able to lift up to 50 pounds on occasion.
  4. During the shift, you may come into contact with dangerous chemicals.

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Planet Fitness Salary structure in the USA

Planet Fitness employees are paid an average of $11.46 per hour. Also, Planet Fitness’s hourly salary ranges from $8.91 to $16.35 per hour on average. Employees at Planet Fitness with the job title Fitness Instructor earn the most, with an hourly rate of $16.36, while those with the title Member Service Representative earn the least, with an hourly rate of $9.89.WAEC Result

Job Title Range Average
Member Service Representative $8 – $13 $10
Personal Trainer $9 – $31 $15
Fitness Trainer $10 – $29 $16
Front Desk Clerk $8 – $14 $11
Customer Service Representative (CSR) $9 – $16 $12
Front Desk Receptionist $8 – $15 $11
Fitness Instructor $9 – $31 $16

Types of Planet Fitness job

  • Member Service Representative
  • Personal Trainer
  • Fitness Trainer
  • Front Desk Clerk
  • Customer Service Representative (CSR)
  • Front Desk Receptionist
  • Fitness Instructor
  • Assistant Manager
  • Club Manager
  • Overnight Team Member
  • Front Desk Team MemberJAMB Result

Note: Planet Fitness offers full-time and part-time roles

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CONCLUSION

The magic happens at Planet Fitness gyms. By “magic,” we refer to the absence of criticism in which everyone can feel safe to be themselves and thrive. Though it often appears miraculous, we know that this is never a coincidence. Our work would not be possible without the dedicated individuals that make it all possible each and every day. Franchisees of Planet Fitness’s more than 2,300 locations share a dedication to improving the club’s Judgement Free Zone by recruiting and retaining staff who are enthusiastic about satisfying members and achieving positive club outcomes.

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