Zojatech Limited Job Recruitment 2023 (10 Positions)

Job Duties

• Drive user acquisition, revenue, and adoption of our products through the execution a comprehensive growth strategy
• Draft and pitch our products to prospective organizations.
• Setting goals and developing plans for business and revenue growth.
• Market penetration, drive, and management of existing / potential users/agents.
• Foster and develop relationships with customers/clients.
• Planning regional/territory Sales Strategy, Consistent Target Delivery and Achievements.
• Development of the Team to meet & exceed Business metrics in the regions.
• Resolving critical sales/operational issue(s) that are beyond Business development officer.
• Work closely with the head of Growth to identify, prioritize, and execute growth opportunities.
• Continuous set up of new user acquisition campaigns and activations at cluster/market locations.
• Responsible for coordinating the activities and performance of Brand Ambassadors.
• Analyze user data and customer feedback to identify patterns, trends, and opportunities for growth.
• Create and manage a growth dashboard to track key metrics and communicate progress to the leadership team.
• Stay up to date with the latest growth tactics and best practices in the industry.
• Develop and execute strategies to scale the company’s product by gaining adequate market share and industry leadership.

Requirements

• At least 5+ years of experience working in a Growth and Strategy capacity delivering success in a Payment Solutions firm, top FINTECH, and financial institutions.
• Must have experience spearheading Growth Marketing for a Digital Payment Product or Application
• Good analytical skills.
• Proficient in Microsoft tools.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: career@zojatech.com using the Job Title as the subject of the mail.

Job Duties

• Set up product strategy and road map to drive growth and business impact such as improving conversion metrics in the onboarding funnel, from download to transaction, and scale up acquisition and retention programs such as Zojapay referral incentives and promotions.
• Continuous set up of new user acquisition campaigns and activations at cluster/market locations.
• Propose, plan, execute and report on integrated marketing campaigns and activities in collaboration with brand and Communication team.
• Responsible for establishment of business Partnerships and agent Acquisition.
• Responsible for coordinating the activities and performance of Brand Ambassadors.
• Provide research and market intelligence for new markets, business opportunities and threats.
• Periodic data reporting and analysis using business intelligence tools, to extract meaningful insights and make business decisions.
• Provide insights/ forecast to customers behavior and trend, by analyzing data with a deep understanding of user needs, habits, and perceptions developed through targeted interviews, usability studies, and customer feedback.
• Reporting trends and providing recommendations which would create positive results for the Business development officers.
• Create easily understandable visualization dashboards to enable Business development officers to make informed business decisions.
• Propose, plan, execute and report on integrated marketing campaigns and activities in conjugation with brand and Communication.
• Responsible for product training for business development officers.

Experience:

• At least 5+ years of experience working in a Growth and Strategy capacity delivering success in a Payment Solutions firm, top FINTECH, and financial institutions.
• Must have experience spearheading Growth Marketing for a Digital Payment Product or Application
• Good analytical skills.
• Proficient in Microsoft tools.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: career@zojatech.com using the Job Title as the subject of the mail.

Job Duties

• Develop and execute a comprehensive growth strategy to drive user acquisition, engagement, and revenue. Collaborate with product, strategy, and engineering teams to identify, prioritize, and execute on growth opportunities.
• Analyse user data and customer feedback to identify patterns, trends, and opportunities for growth.
• Develop and maintain a deep understanding of our target customer segments and the competitive landscape.  Design and run experiments to test different growth tactics and optimize performance.
• Design, measure, and optimize the customer journey across all channels and stages, from acquisition to retention and loyalty.
• Create and manage a growth dashboard to track key metrics and communicate progress to the leadership team.
• Lead the marketing team to develop and execute marketing campaigns that drive growth.
• Collaborate with engineering and product teams to develop new features and product enhancements that drive growth.
• Stay up-to-date with the latest growth tactics and best practices in the industry.
• Lead and develop a strong growth team.
• Develop and execute strategies to scale the company’s product by gaining adequate market share and industry leadership.

Qualification and Experience

• Candidates should possess a Master’s Degree
• Minimum of 8 years of experience in growth or marketing roles, with at least 3 years of experience in a leadership role.
• 5 years in an ICT Operating environment with hands on experience in Network Administration, Network Security, LAN/WAN optimization, Project delivery, technical solutions designing, and executive management and at least 3 years in senior management positions, Knowledge of programming language.

Application Closing Date
19th December, 2023.

How to Apply
Interested and qualified candidates should forward their CV to: career@zojatech.com using the Job Title as the subject of the email.

Job Duties

• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines, and policies.
• Take the extra mile to engage customers.

Requirements

• Candidates should possess a Bachelor’s Degree qualification with 3 – 4 years work experience.

Application Closing Date
19th December, 2023.

How to Apply
Interested and qualified candidates should send their CV to: career@zojatech.com using the Job Title as the subject of the mail.

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Job Duties

• Manage and supervise a team of customer service representatives, including training, coaching, and performance management.
• Develop and implement customer service policies and procedures that align with the company’s objectives and ensure a high level of customer satisfaction.
• Respond to customer inquiries, resolve complaints, and provide product and service information to customers in a courteous and professional manner.
• Maintain accurate records of customer interactions, transactions, and complaints.
• Collaborate with other departments, such as Sales and Operations, to ensure smooth customer interactions and seamless order processing.
• Conduct regular team meetings to review performance metrics, provide feedback, and address any concerns or issues.
• Continuously identify areas for improvement in customer service processes and implement solutions to improve efficiency and quality of service.
• Ensure that team members are adhering to company policies and procedures and maintain compliance with relevant regulations.
• Follow communication procedures, guidelines, and policies.

Application Closing Date
18th December, 2023.

How to Apply
Interested and qualified candidates should send their CV to: career@zojatech.com using the Job Title as the subject of the mail.

Requirements

• Strong background in PHP and some of its framework (Laravel/Lumen particularly)
• Understanding of the SOLID programming principles
• Expertise working with packages and other developers’ codebases
• Dedication to TDD
• Experience designing, integrating, and writing APIs
• Expertise working with relational databases
• Experience with modern-day development tools including version control, preprocessors, task runners, etc.
• Experience with cloud computing architectures
• Comfortable with linux servers and some dev-ops
• Desire to work with project managers, designers, and other developers
• Excellent verbal and time management skills
• Excellent time management skills and the ability to prioritize projects to meet deadlines
• Experience working in small cross functional Agile teams to build complex systems.

Application Closing Date
11th December, 2023.

How to Apply
Interested and qualified candidates should send their CV to: career@zojatech.com using the Job Title as the subject of the mail.

Requirements

• B.Sc Degree in Computer Science or any relevant field
• Proven work experience as a Mobile developer
• Manages and work with direct report.
• Demonstrable portfolio of released applications on the App store or the Android market
• In-depth knowledge of at least one programming language like Dart React native,,Swift and Java ∙ Experience with third-party libraries and APIs
• Familiarity with OOP design principles
• Excellent analytical skills with a good problem-solving attitude
• Ability to perform in a team environment.

Application Closing Date
18th December, 2023.

How to Apply
Interested and qualified candidates should send their CV to: career@zojatech.com using the Job Title as the subject of the mail.

Job Responsibilities

• Develop new user facing features
• Write reusable code and libraries
• Design Mobile Responsive Interfaces
• Collaborate with back-end engineers to improve usability
• Enhance application for maximum speed and scalability
• Validate input before submitting to back end
• Collaborate with team members and stakeholder
• Bridge the gap between UI design and technical implementation
• Translate UI/UX design wireframes to actual code
• Ensure high quality graphic standards and brand consistency
• Stay up-to-date on emerging technologies.

Application Closing Date
11th December, 2023.

How to Apply
Interested and qualified candidates should send their CV to: career@zojatech.com using the Job Title as the subject of the mail.

Key Job Description

• Onboard new user/agents through various channels such as offline marketing, cold calling, networking, referrals, digital outreach and market activations/Storms.
• Build and maintain strong relationships with prospective Users/agents, understanding their payment needs, and positioning our Zojapay solution as the ideal platform to accept payments.
• Develop and deliver compelling sales presentations to showcase the benefits of our Zojapay unique value proposition.
• Meet and exceed monthly and quarterly sales targets.
• Identify opportunities to expand our Zojapay into new clusters/markets.
• Stay informed about competitor offerings and market developments to maintain a competitive edge.
• Work closely with cross-functional teams, including growth team, to align strategies and achieve business goals.
• Maintain accurate records of sales activities and provide regular reports on sales performance and pipeline achievement.

Salary
Attractive

Application Closing Date
12th November, 2023.

How to Apply
Interested and qualified candidates should send their CV to: career@zojatech.com using the Job Title as the subject of the mail.

Job Duties

• Participate and oversee all Product activities (Solution Architecting and Technology Sales) activities of the company.
• Participate and directs the teams in ensuring right and cost-effective solution is proposed to customer at every time.
• Directs the team to supports sales in achieving company technology financial targets.
• Manages the relationship and partnerships with OEMs, Vendors and Distributors.
• Plan and deliver technology workshops to customers in generating opportunities for the business. ∙ Constantly provide leadership and develop the team in line with market needs for technology deliveryand global technology trends
• Provides technical support to the Sales and Implementation in the review of new business opportunities and in the review of external contracts and purchases.
• Builds relationships especially on C-level with customers and global partners that result in superior solutions and deeper loyalty and adoption of ITH’s solutions.
• Actively manages the department’s budget and ensures effective use of the company’s resources on technology investments to grow the business.
• Constantly provide reports on ongoing activities to the business on all aspects of the unit.
• Establishes quality and reliability standards by studying industry benchmarks and the requirements of customers.
• Sets department objectives and monitor ongoing progress and performance ∙ Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.
• Support the rest of the leadership team to decide which engineering projects are the highest priority against the business targets and which can be executed with the available resource.
• Other duties that may be assigned by the Chief Business Officer

Application Closing Date
17th November, 2023.

How to Apply
Interested and qualified candidates should send their CV to: career@zojatech.com using the Job Title as the subject of the mail.