Download HCM433 Past Questions from National Open University
Download HCM433 Past Questions from National Open University. It is one of the most important courses. Due to the complicated nature of the subject matter, many people are unable to do well in this subject during the examination. If you are one of the students in this category, then you do not need to bother about it anymore because we have the solution to that problem, and the solution is in having HCM433 Past Questions.
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Past Questions is the compilation of all the questions that was given to candidates to answer over the years and it is offered in pdf format. We have made it very simple such that every student can get it with their smartphone.
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Past questions are helpful tools for preparing for examinations as they provide you with practical insight into how the examination body sets their exams, how the exam you are preparing for might look as well as key themes or subject areas likely to be touched.
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Sample of Download HCM433 Past Questions from National Open University
NATIONAL OPEN UNIVERSITY OF NIGERIA
University Village, Nnamdi Azikiwe Expressway, Plot 91, Cadastral Zone, Jabi, Abuja
Faculty of Agricultural Sciences, Dept. of Agricultural Economics and Extension
POP Exam Question October/November 2019
PROGRAMME: HOTEL AND CATERING MANAGEMENT
Course Code: —- HCM 433
Course Title: — Management and Organizational Behaviour
Credit Unit: —-2
Total Score: —-70 Marks
Time Allowed: – 2 Hrs
Instruction: Answer compulsory question 1 (25 mks) and any three (3) questions (15 mks each)
1 a. Mention and discuss three (3) forms of relationships in an organisation. 12mks
b. Identify two (2) types of organization and four (4) characteristics of an organization.
c. Enumerate and discuss seven sources of conflicts in an organization. 8mks
2. a. What are the five (5) functions of communication in an organization? 5mks
b. Enumerate the ten (10) commandments of good communication in the organization. 10mks
3. a i. Explain the concept of “power”. (3 mks)
ii Briefly discuss the source of legitimate power. (6 mks)
b. Describe four (4) bases of power. 6mks
4 a. (i) Define power bloc. (1 mk)
(ii) Discuss any five (5) different power blocs available in your organization 10mks
b. Enumerate four (4) factors that enhance effective communication in an organization.
5 a. Discuss five (5) factors conferred on people based on social system (7 ½ mks)
b. State in details, five (5) ways manager of a company can overcome resistance to change
(7 ½ mks) 6 a. Explain the concept of a role (2 mks)
b. Mention three types of role conflicts (3mks)
c. Write brief notes on the following in relation to conflict management:
(i)Competition (ii) Collaboration (iii) Accommodation (iv) Avoidance (v) Compromising
2mks for each = 10 mks