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Duties of a Server

A server is an employee who is in charge of guiding customers through the selection of food or beverages offered and presenting the selected products to them. Servers are most commonly seen in hotels, restaurants, and bars.

Servers are in charge of serving beverages and food to customers in a restaurant or other similar establishments. They serve clients from the minute they walk into the restaurant, providing menu cards, collecting orders, and serving the necessary food and drinks. Duties of a Server

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Server positions entail a wide range of activities and obligations, all of which are aimed at ensuring that guests have a pleasant eating experience at the restaurant.

A restaurant server seats guests, relays orders to the kitchen staff, collects payment, sells beverages and food, answers inquiries about the menu and food, takes orders, and assists with cleaning and customer care. Waiters and waitresses who work in restaurants are frequently referred to as servers.

They play an important function in a restaurant. The servers arrive on time and prepare for the day by cutting garnishes, setting up tables, and greeting customers. They also top up the table, engage with diners, easily upsell, and are in charge of servicing guests. Furthermore, they make festivities unique and ensure that the food served is cold or hot according to the client’s preferences. Information Guide Nigeria

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Duties of a Server
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Duties of a server

  • Take accurate orders for food and drinks from customers while keeping a good attitude.
  • Customers’ food orders are sent to the kitchen staff by writing them on order slips, remembering them, or typing them into a computer. 10 Best Led Lights and their Prices in Nigeria
  • Talk to people in a friendly way.
  • Make sure everyone is happy with their food and fix any problems you see.
  • You can win money at the tables.
  • Make checks that show how much each meal cost and how much the sales tax was.
  • Help the people who are making the food when you can.
  • Serves customers food and drinks in a good and friendly way.
  • Gives information that can help you choose what to eat and drink.
  • Gives the options that were ordered in a timely and effective way.
  • Keeps the restaurant’s atmosphere upbeat and pleasant.
  • Sets up decorations, condiments, candles, napkins, serving plates, and dinnerware on the tables.
  • By following rules about cleanliness, safety, and alcohol control, both the business and its customers are safe.
  • Helps customers choose food and drinks by suggesting courses, talking about the chef’s specialties, suggesting drinks that go well together, and answering questions about how food is made.
  • Orders are sent to the bar and kitchen by keeping track of customer preferences and taking note of any special dietary needs or requests.
  • Keeps the kitchen staff up-to-date by keeping track of when the food is ready.

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  • Customers’ orders from the bar and kitchen, as well as sides and condiments from the service bars, are picked up and brought to them.
  • Responds to extra requests from customers by asking about them and watching how they eat.
  • Maintains table settings by taking away courses as they are finished, replacing utensils, refilling water glasses, and keeping an eye out for spills or special needs of customers.
  • Ends the meal by thanking the customer for coming and encouraging them to come back.
  • Charges are added up, bills are made, payments are accepted, bills and payments are given to the host, and change or a credit card and signature slip are given back to the guest.
  • Make the dining area look nice by draping the tables and putting out decorations, condiments, candles, napkins, serving plates, and tableware.
  • Follow the rules about cleanliness, safety, and alcohol control to protect the business and its customers.
  • Display a menu to help customers decide what to eat and drink; offer cocktails, recommend dishes, and talk about the chef’s specialties; recommend wines that go well with the food; answer questions about how to cook
  • Know what’s on the menu, if there are any specials or changes if the kitchen is running low on items, etc.
  • Send orders to the bar and kitchen by writing down what customers want and noting any allergies or special requests.
  • Keep the kitchen staff informed by writing down how long each step of a meal takes.
  • Customers are served by getting their orders from the bar and kitchen and bringing them to them. They are also given condiments and side dishes from service bars.

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  • Respond to extra customer requests by asking about needs and watching the dining process.
  • Keep the table set by taking away courses as they are eaten, refilling water glasses, and keeping an eye out for spills and other special requests.
  • How to open and pour wine at the table
  • Recognize that the customer chose your restaurant and ask them to come back.
  • Get paid by adding up the charges, giving out bills, taking payments, giving the bills and payments to the host, and giving customers their change, credit cards, and signature slips back.
  • Help the team by doing the right things when they’re asked of you.
  • Give a friendly greeting on the phone and pay attention to how people order.
  • Tell guests over the phone what’s on the menu and how long it will take to get their food.
  • Do basic cleaning tasks as needed or directed by the supervisor. NYSC Portal
  • Fill in for absent personnel as required 15 Best Microwave Ovens and their Prices in Nigeria
  • Help with special activities as needed.
  • Always follow standards for grooming and appearance
    Take care of customer service problems right away and, if necessary, send customers to management
  • Greet customers and stay friends as long as they are there.
  • Use the ordering system right to take accurate orders for food and drinks.
  • Write down any food allergies or preferences so you can tell the kitchen staff.
  • Learn what’s on the menu and how to explain it. Answer any questions customers might have and, if necessary, suggest what to order. Romantic Love Message
  • Make sure the food that comes out of the kitchen is right and looks good before you bring it to the table.
  • Check-in with customers every once in a while to make sure their meals are going well. Pay close attention and take care of any other requests as they come up.
  • When a customer has a problem, you should take care of it right away and, if necessary, get management involved.

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  • Get money from customers in a fair and right way.
  • As needed, help make simple food and/or do some light cleaning in the dining room, kitchen, or serving area.
  • Make sure the serving stations have ice, soda, etc., and that their areas are clean and ready for new guests.
  • Know and follow the rules and best practices for safe food service.
  • In a friendly and sincere manner, communicate with visitors about when their meal will be ready and any complications that may arise.
  • Interact with other service and kitchen personnel to guarantee swift and efficient operations so that guests receive their meals as soon and accurately as possible.
  • Work with money on a daily basis, providing proper change promptly and precisely while maintaining friendly communication with guests. Good Morning My Love Message
  • While serving guests’ dishes, handle food with care and responsibility.
  • Maintain the restaurant’s hospitality standards by providing a courteous and caring experience to every client who enters.
  • Receive orders on a weekly basis, ensuring order accuracy and assisting in the unloading and proper storage of all products.
  • As needed, prepare dishes in the kitchen for specific shifts. JAMB Portal
  • On a shadow-style training program, train other employees in standard practices and procedures.


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