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Duties of a Waitress

Duties of a Waitress: Waitresses meet and greet customers, take orders, and serve food and drinks to people at restaurants, cafes, bars, hotels, and events.

Since they are the first point of contact for customers, it is their job to make sure that everyone is happy with their meal.

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Most of the time, waitresses have to be on their feet and carry heavy trays of food, dishes, and drinks. Work can be busy and move quickly. When the restaurant is full, they are under a lot of pressure to serve customers quickly and well. They have to be able to work well with the kitchen staff as a team to make sure that customers are served quickly.Duties of a Waitress

Because waitresses are the first people you see when they go out to eat or drink, how they look is important. People who work in fine-dining and upscale restaurants may have to wear uniforms, like ties or aprons, which are usually provided by their employers.Information Guide Nigeria

Waitress is a financial term for an employee who works in a restaurant and receives gratuities.

Read Also: Duties of A Veterinary Technician

Duties of a Waitress
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Duties of a Waitress

  • Manage a repeat business book of top VIP clients that you get by networking.
  • Send orders to the bar and kitchen by quickly and accurately writing down what the customer wants and entering it into the POS system.
  • wait tables, handle money, go above and beyond what guests expect, serve food and drinks, use a microwave, clean, and do other odd jobs.
  • You can increase store sales by selling more expensive items.
  • Enter the order and payment information into the micros system and give the customer the receipt and change.
  • Bring wine choices and the right glasses to the tables, then pour the wine for the customers.
  • Serve drinks that are hot, cold, or mixed, and chill bottles of wine.
  • Oversee the front wait staff’s scheduling and how they do their opening and closing duties for the restaurant and bar.15 Best Longrich in Nigeria and their Prices
  • Greet customers, take their orders quickly and correctly, and try to sell them more to boost restaurant sales.
  • At a fine dining, full-service supper club, you can cook, serve, host, work behind the bar, and wash dishes.
  • Handle all parts of bar service, such as general bartending, restocking the bar, and balancing at the end of the night.
  • Train new employees, like servers and dishwashers, while keeping the dining room and dish room running every day.
  • Use big cooking appliances like grills, deep fryers, and griddles while working on multiple orders at the same time.
  • Use the POS system to quickly handle several transactions.
  • Do regular and preventive maintenance on your dishwasher and oven.
  • Make menus available to the public.
  • Taking customer orders and sending them on to the kitchen.
  • Provide refreshments to the hungry and thirsty.
  • Be receptive to feedback from dissatisfied clients and take action to address their concerns.

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  • Create billing documents and handle money received.
  • Responsible for taking care of patrons’ needs as soon as they enter the restaurant by attending to their table needs and providing outstanding service.
  • Keep up with the menu and any deals that are currently being offered so that you can better inform customers.
  • Assist customers by recommending menu items and offers when necessary.
  • Taking orders, bringing them to the cooks, and bringing out the finished product.
  • The water in the glasses should be changed frequently.
  • The finished dishes should be removed from the sink.
  • Inquire if there is a way you may be of consistent assistance.
  • Observe proper etiquette and respect for others.
  • Deal with problems head-on and negotiate well.
  • Keep an eye on the phone and the tables at the same time to make sure no customers need you.
  • Prepare the dining area for the patrons.
  • Keep the table neat and organized.
  • Send the checks, and handle all the transactional cash payments.
  • Be there to welcome and farewell patrons.
  • Maintain the restaurant’s quality standards and ensure they are met at all times.
  • Meets and greets customers as they enter a store, cafe, or another establishment.
  • Regulars are given a sneak peek at whatever’s new on the menu, whether it be a seasonal item or a daily deal.
  • Provides information regarding the menu, its ingredients, and its prices
  • Performs duties such as taking food and drink orders from clients, either by writing them down on a ticket, typing them into a tablet, or memorizing them.
  • Serves customers by relaying their orders to the kitchen.JAMB Portal
  • Makes drinks for people and then serves them.
  • Serves customers after receiving their food orders from the kitchen and ensures their accuracy.
  • Verifies that diners have enjoyed their meals and, if necessary, accepts further course orders.
  • collects soiled tableware such as dishes, glasses, and silverware.
  • Creates and mails out checks to clients.
  • Takes in money, processes credit card transactions, and hands out change.
  • Sets tables with cutlery, plates, and glasses, and restocks condiments as needed.
  • is well-versed in the restaurant’s offerings and background.
  • Attends daily or frequent meetings with management and servers to discuss menu items, specials, future reservations, and any special requests from guests.

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  • Engage with patrons by saying hello and handing them menus while informing them of the day’s promotions.
  • Help diners decide what to get by answering their questions regarding the menu and making recommendations.
  • Receive and process requests for food and drink from consumers.
  • Take care of the kitchen staff’s hunger and thirst by giving them your commands.
  • Create edible and drinkable garnishes.
  • To serve guests at their tables, a server may use trays to transport food and drink from the kitchen.
  • Take away used silverware and empty glasses, and wipe down tables, once clients have finished eating.
  • Create itemized customer checks and collect payment.
  • Introduce yourself to patrons and lead them to their seats.
  • Explain the options and your prices if questioned about the menu (e.g. about portions, ingredients, or potential food allergies)
  • Prepare the dining room by laying out the place settings, cutlery, and glasses.
  • Inform clients about the day’s specials.
    Suggestions from the menu should be offered on demand.
  • Whenever possible, it’s in your best interest to increase product sales.
  • Take precise orders for food and drink with the help of point-of-sale (POS) software, paper order forms, or your own memory.Top 15 Websites to Find Tokunbo Cars in Nigeria 2023
  • Make sure all of your customers are at least under the legal drinking age by asking to see their identification.
  • Please relay my order to the kitchen.
  • Fill requests for food and drink
  • Verify the state of the kitchen and its utensils and make any necessary repairs reports.
  • Do the dishes and make sure the eating area is tidy.Good Morning My Love Message 
  • Make any necessary payments, including bills and checks.

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  • Send your used dishes, glasses, and silverware back to the kitchen to be cleaned.
  • Discuss the day’s specials, upcoming menu revisions, and how to best accommodate reservation guests with the restaurant’s employees (e.g. parties)
  • Be sure you abide by the health department’s regulations.
  • Provide excellent service to your customers.
  • Taking phone calls and emails for reservations, changes, and cancellations
  • Getting the tables ready and setting up the plates, silverware, cutlery, and glasses
  • Greet customers and show them to their tablesNYSC Portal
  • giving out menus and giving full descriptions of each item
  • Taking accurate and confident orders for food and drinks
  • When a customer leaves, thoroughly clean and reset the tables.
  • Getting bills to people and taking cash and credit card payments
  • Providing guests with outstanding customer service at all timesRomantic Love Message

Read Also: Duties of An Office Coordinator

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We hope that you will find this article useful. You can also use this as a guide to know the job description of a mail carrier if you are hoping to work as one.


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