GOTV Account Suspended – Reasons Why is My GOTV Account Suspended

GOTV Account Suspended – Reasons Why is My GOTV Account Suspended – Has your account been suspended by GOtv? There are several reasons GOtv suspend users’ account. And knowing the reason why your GOtv account is suspended will help you know the right steps to take to rectify the problem.Information Guide Nigeria

In today’s post, we will be going over the various reason and factors that can result in your GOtv account being suspended. We will also show you the best ways and approach to get your account freed.

Learn how to free your suspended GOtv account in this post, by following the step-to-step guidelines contained in this post. Continue reading to see full details.

Read Also: GOTV Payment – How to Recharge GOTV Online with Phone

Reasons Why GOtv Accounts Get Suspended

There are several reasons why a GOtv account can be suspended, they include:

1.    Subscription Expiration

A GOtv subscription is valid for 30 days only (one month). If it expires, then the GOtv account will be suspended until the user pays again. To avoid being disconnected, it is recommended that you subscribe ahead of time before it expires. GOtv allows users to pay for their subscription plan ahead of time. So when you notice that your subscription is getting close to the due date, simply subscribe once again. The new subscription will resume once the due date has been reached.10 Best Pampers in Nigeria and their Prices

2.    GOtv Account Problems

There are five major issues that can lead to a GOtv account being suspended. These problems include; Smart Card errors, antenna, power pack, service providers, and inability to switch between channels. When you experience any of these problems, then chances are high that your account will be Suspended by GOtv.

Read Also: Rescan GOTV – How to unblock a Channel on GOTV

3.    Change in GOtv Package or Failure to Subscribe to Some Channels.

When you change your GOtv package, there is a chance that an error message will appear on some channels. Perhaps the upgrade was not implemented, or the subscription is not activated yet. In such a case, you should restart your GOtv decoder immediately.

Aside from the upgrade, it is also possible that some channels have been suspended because you have not subscribed to them. The only solution to this problem is to upgrade your current package to a different GOtv package.

Technical Error with the TV Channels Provider

Error E16 and E48-32 codes are the most common technical errors on GOtv. These codes are usually visible on the television screen. Error 16 indicates that your GOtv Smartcard is not enabled or that your GOtv account has been suspended.

While Error E30 means that your GOtv decoder has been turned off or that there is a signal problem. Similarly, the E48-32 could be the result of a signal problem caused by a variety of factors such as poor connectivity, incorrect installation, weather, and so on.NYSC Portal

Read Also: How to Check my Gotv IUC Number on my Phone

How to Activate Your Suspended GOtv Account via Self Service

To activate your suspended GOtv account via the self-service portal, follow the procedures below:GOTV Account Suspended – Reasons Why is My GOTV Account Suspended

1. Visit the GOtv official website using your mobile phone or laptop
2. Once you’re on the portal, head to the self-service section and click on it
3. Click on Help and Support on the page9 Best Lawn Mowers in Nigeria and their Prices
4. Click on the “Fix Errors” icon below
5. Select the country of residence105 Good Morning My Love Messages
6. Enter your GOtv IUC number or Smart card number
7. Select the type of error you’re experiencing E.g., GOtvE16
8. Click on the “Sign in” icon
9. For new users, click on activate now icon to continue200 Romantic Love Message For Her
10. Enter the error code being displayed on your screen and click on Clear Error
11. Now reset the device and scan for channels once more.

Read Also: How to reset GOtv after payment: 4 quick and easy ways and other details

How to Activate your Suspended GOtv Account via Text

If your GOtv account has been suspended, then you can unsuspended it via text message, see the procedures below:

1.       For text message method: head to the messaging app on your mobile phone and click on the new messageJAMB Portal

2.       Type the message Reset IUC number

3.       For example, type Reset 123456789

4.       Send the typed message to 4688

5.       You will receive a notification

6.       After a few minutes your GOtv decoder will be reset.

Read Also: GOTV Activation Nigeria – How to activate Gotv after Payment

Conclusion

Learn how to free your suspended GOtv account in this post by following the step-to-step guidelines contained in this post. Hope the information in the post is helpful to your search.

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