Customer Service Manager Job Description, Roles/Responsibilities, and Qualifications

Customer Service Manager Job Description, Roles/Responsibilities, and Qualifications

Customer service manager job description: A customer service manager is in charge of a team of employees who answer inquiries from potential, current, and previous clients. A Customer Service Manager is responsible for ensuring that a company’s customers are satisfied. Their position entails guiding and inspiring customer service personnel, designing loyalty programs, and setting customer … Read more