Scheduler job description – In this article, you will see the different duties of a scheduler. A Scheduler coordinates engagements for patients, employees, and customers.

Duties of A Scheduler

• Get and check the patient’s demographic information and insurance coverage. Information Guide Nigeria
• Checks to see if Medicare diagnoses are correct.
• Tells patients what they need to do to get ready for a procedure.
• Files things, answers the phone, and sends and gets faxes.
• Makes sure that the leadership of the clinical department is aware of requests for test results by working with the Office Clerk to coordinate tasks.
• If you need to, you can meet with coworkers from other departments. NYSC portal
• May be asked to do other tasks if the manager or supervisor says so.
• Ability to use the right computer systems to look up ICD-10 codes.
• Appointments for patients are set up correctly, and the process is finished on time.
• Documents special instructions and information about insurance, compliance checker, etc., helps the department or organization reach its goals. Works as part of a team by making the team more effective, helping and supporting team members, the department, and/or the organization. JAMB portal

Read Also: Duties of an Office Assistant

• Set up and confirm appointments for patients, clients, or customers.20 Best Projectors in Nigeria and their Prices
• Check in and out patients for their appointments.
• Answer the phone and send calls to the right people on staff
• Collect payments for services and co-payments.
• Check your insurance coverage and benefits.
• Make any necessary follow-up appointments.
• Keep track of who doesn’t show up and who drops out.
• Update patient records. 10 Best Latest Samsung Phones 2023 and Price In Nigeria
• Deal with customer complaints and problems
• Do whatever office work is needed.
• Balance the schedules for each day
• Teach new employees how to make schedules.

Read Also: Duties of A Data Entry Clerk

• Collects and enters essential patient data into the scheduling and Invision System, with a focus on ensuring the correctness of clinical, demographic, third party payer, and financial information in order to ensure appropriate appointment scheduling and coordination with corresponding ancillary services.
• By utilizing standardized protocols for treatments and tests that are part of the scheduling system, special instructions are sent to patients in relation to the operations and tests that have been prescribed by physicians.
• Maintains an accurate and appropriate triage system for information pertaining to urgent or emergency appointments.
• works in conjunction with the clinical supervisor to find the most appropriate way to schedule the care of emergency and urgent patients.
• Worklists for scheduling systems are managed, along with the associated timeframes. Notifies the appropriate individuals of impending changes to the timetable or disruptions to the schedule.
• It takes orders from doctors for both treatment and diagnostic examinations. Provides information on the needs of managed care to clinical staff and/or physicians. Obtains the necessary authorizations from the patient’s insurance provider in order to secure the patient account.

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• Maintains communication with physicians and/or clinical staff in order to establish whether or not a medical procedure is necessary by checking ICD9 and CPT codes. Utilizes medical necessity software to ensure that operations and tests that are being requested comply with the local medical review policies and regulatory requirements Patients are informed of any services that do not fulfill the criteria for medical necessity, and consent is obtained for patients to continue scheduling non-covered therapies.
• It is the responsibility of this position to prepare all of the relevant documentation and documents for pre-registration and then deliver them to the proper departments and service areas in order to speed up patient service and guarantee excellent relations with guests. Duties of A Scheduler
• Performs tasks such as processing appointment confirmation letters and/or telephone call reminders that are prompted by the scheduling system.
• Participates in the instruction of newly hired staff (and cross-training current Access Services personnel).

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Conclusion

We hope that you will find this article useful. You can also use this as a guide to know the duties of a scheduler if you are hoping to work as one.

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