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Why is My GOtv Not Working After Payment

Why is My GOtv Not Working After Payment – It’s so frustrating when you’ve paid for your GOtv package, and you’re still unable to watch your favorite channels. This is one of the annoying problems GOtv subscribers face.  However, as you’ve landed on this page, we will help you solve your GOtv problems.Information Guide Nigeria

Before we move straight into solving your GOtv problems, it is important that you know the root cause of the issue, so as to prevent the problems from reoccurring again.


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That’s why in today’s post, we will be looking into the causes of the GOtv errors, and the correct steps to take in solving them. So if you’re facing a similar problem with your GOtv decoder, carefully read this article and follow the instructions to get your GOtv active once again.Why is My GOtv Not Working After Payment

Read Also: GOTV Jolli Channels List – How much is GOTV Jolli

Why is My GOtv not Working?

The following are factors that can cause your GOtv not to work properly:

1.    Leaving your GOtv for too long before subscribing

During the Christmas period many GOtv user experience error codes and other disruptions on their GOtv decoder. The reason was that they have since neglected the GOtv decoder in the village and only come back to subscribe during the Christmas period. You may experience several errors in this case.10 Best Pampers in Nigeria and their Prices

Read Also: GOTV Remote Control – How much is GOTV Remote

2.    Failing to Upgrade or Downgrade your GOtv Account

Some GOtv users will simply change subscription plans without using the upgrade or downgrade features. If you are migrating to a GOtv plan that is higher than the plan you were previously subscribed to, it is referred to as an upgrade; however, if you are migrating to a plan that is lower than the plan you previously subscribed to, it is referred to as a downgrade. So you must inform the person who will subscribe for you to upgrade or downgrade the plan, but simply paying will not work until you call the GOtv customer service number.9 Best Lawn Mowers in Nigeria and their Prices

3.    Paying a lower amount than the required subscription plan

In most cases, GOtv users pay less than the recommended subscription price. When this occurs, the subscription will not be able to function properly until the remaining balance is paid. Before making a payment, make sure to check the price of the GOtv plan you want to subscribe to.

Read Also: How to Vote BBN on GOTV App

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What are the Possible Solutions?

If you have an Android phone, you can start by downloading the MyGOtv App.NYSC Portal

  1. Install the GOtv app and launch the application.
  2. When you launch the app, you will see options such as Country, Name, Phone Number, and IUC number.105 Good Morning My Love Messages
  3. Choose your country from the drop-down menu. Input your name or phone number associated with your GOtv account, followed by your IUC number, and then click Login.
  4. If all of your information is correct, you will be logged into your profile.
  5. Once logged in, you can clear errors, reconnect your GOtv, and downgrade or upgrade your GOtv account with a single click. It will be simpler for you to make a payment because you will no longer require agents to subscribe to your GOtv for you.

Read Also: How to Restore Lost Channels on GOTV

How to Reset Your GOtv Decoder 2022

One of the best ways to make your GOtv decoder work properly is to reset it. Here’s how to reset your GOtv decoder online:200 Romantic Love Message For Her

  1. Go to ‘gotvafrica.com’ to access the GOtv website. Ng to begin
  2. To login, enter your GOtv IUC number and surname.
  3. Go to the GOtv self-service portal and click on it.
  4. To proceed, click the “Clear Error Code” dialogue box.
  5. Now enter your IUC number and choose GOtv E16 from the list of options.
  6. Enter the error code that appears on your screen.
  7. Select Clear Error.
  8. On the portal, select “Reset Device Now.”
  9. Your GOtv decoder will be automatically reset.JAMB Portal

Read Also: GOTV Account Suspended – Reasons Why is My GOTV Account Suspended

Conclusion

Various factors that can cause your GOtv not to work properly, and the correct steps to take in solving them have been discussed in the post. So if you’re facing a similar problem with your GOtv decoder, carefully follow the instructions listed in the post to get your GOtv active once again.

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Victor Alphonsus

Victor is a Content Developer at InfoGuideNIgeria.com. InfoGuide Nigeria is a team of Resource Persons and Consultants led by Ifiokobong Ibanga. Page maintained by Ifiokobong Ibanga. If you need a personal assistance on this topic, kindly contact us.

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