Job Description

Housekeeper Job Description and Roles/Responsibilities, Qualifications

Housekeeper job description: In this article, you will see the Housekeeper job description and roles/Responsibilities, Qualifications. You can use this as a template to recruit qualified staff into your organization.InformationGuideNigeria

Housekeepers perform light cleaning in households as well as commercial establishments such as offices, hotels, and hospitals. Typically, they will change the bedding, clean the rooms, halls, and bathrooms, vacuum, sweep, mop, replenish amenities and make the beds.

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 Housekeeper Job Description and Roles/Responsibilities, Qualifications
house cleaning supplies checklist

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Who is a Housekeeper?

A Housekeeper also called a “Maid,” is in charge of keeping a building clean so that guests and residents can use clean facilities. One of their jobs is to clean the floors, make the beds, and dust all the surfaces in a house or other building.

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Responsibilities of a housekeeper

  • Hotel and guest room cleaning and sanitization
  • Floors, carpets, and rugs are vacuumed and swept.
  • Beds are made and linens are changed.
  • Bathrooms, showers, toilets, sinks, and worktops are cleaned and sanitized.
  • Toiletries and towels are replenished.
  • Empties the trash cans.
  • Perform several cleaning tasks, including sweeping, mopping, dusting, and polishing.
  • Ensure that all rooms are maintained and inspected according to specifications.
  • Protect equipment and ensure that there are no flaws.
  • Notify superiors of all damages, shortages, and disruptions.
  • Handle legitimate complaints and requests with professionalism and courtesy
  • Check inventory levels of all consumables and refill as necessary.
  • Observe all health and safety regulations and be aware of any company-related procedures.
  • Keeping the building and common areas clean and in good shape.
  • Vacuuming, sweeping, and mopping floors.
  • Keeping the bathrooms clean and stocked.
  • Use the right tools to clean up any spills.
  • letting managers know what repairs need to be done.
  • Getting rid of and collecting trash.
  • Helping guests when they need it.
  • Keeping the room with linens stocked.Top 20 best romance anime movies of all time
  • How to clean upholstered furniture the right way.
  • Participate in training and sign the company’s agreement
  • Understand the company’s shift policies, guest possessions, and privacy concerns.
  • After visitors check out, perform basic housekeeping tasks such as changing the linens and towels, replenishing toiletries, vacuuming, dusting, and rearranging the room.Housekeeper Job Description
  • Report and return any guest belongings discovered in the rooms during service.
  • Report property damage incidents in commercial locations to the supervisor
  • On each shift, work with a team of housekeepers.
  • At the end of the shift, thoroughly disinfect and store all equipment.
  • Maintain a favorable rapport with employees and guests.
  • Monitor and report on the cleaning supply inventory
  • Respond to calls regarding housekeeping issues, including spills and broken glass.
  • Collect and discard rubbish and waste
  • Assist with the management of laundry, including washing, drying, ironing, and sorting linen.
  • Report and register all lost and found items
  • Upholstered furniture that is spotless
  • Perform thorough deep cleaning when necessary.
  • Sweeping, mopping, vacuuming, dusting, and polishing the surroundings will help to keep the environment clean.
  • Assist with any emergency cleaning needs and guest requests.
  • Ensure that delicate artifacts such as fine china, paintings, and glass objects are handled with care.
  • Ensure that rooms are well-maintained and up to the requirements of the organization.
  • Collaborate with other housekeepers to cover all hotel rooms.
  • Notify superiors of any damages or problems that are discovered.
  • Keeping track of all cleaning products and equipment and ensuring that they are always stocked.
  • Ensure that the establishment’s safety norms and standards are of the greatest level.
  • doing chores like cleaning, mopping, sweeping, dusting, polishing, and vacuuming.
  • Making sure every space is spotless and passing inspection.NYSC PortalΒ 
  • Ensuring a sufficient stock of cleaning materials at all times.
  • Taking care of and preserving machinery.
  • Damages or disturbances are reported to management (if necessary).
  • Maintaining a safe and healthy environment.
  • The process of checking and repositioning beds.
  • The act of exchanging soiled sheets for clean ones.

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Roles of a housekeeper

  • Clean halls, lobby areas, stairwells, elevators, lounges, and guest rooms.
  • Schedule tasks according to the room status list, arrivals, and departures.
  • Using motorized carts or by hand, distribute linen, towels, and room amenities.
  • Restock room amenities like drinking glasses, soaps, shampoos, writing supplies, and the mini bar.
  • Replace dirty things with clean ones.
  • Routinely examine and change mattresses
  • Store all dirty clothes in accordance with company policy.
  • Observe the guest laundry bags
  • Substitute for washing bags and slips
  • Verify that all room appliances are in functioning order.
  • Rearrange furnishings and amenities in accordance with the stipulated layout
  • Reply to guest concerns and requests
  • Respond to calls regarding housekeeping issues such spills and broken glasses.
  • Deliver any housekeeping materials required to guest rooms
  • Remove things from room serviceJAMB Portal
  • Organize and replenish cart at shift’s conclusion
  • Preserve the privacy and safety of guest rooms
  • Abide by all company security and safety regulations
  • Report any maintenance problems or safety risks
  • Observe and report hotel property damage
  • Check and replenish your food and household supplies as necessary
  • Keep track of connected expenditures
  • Prepare and cook food for the employer
  • Care for domestic pets
  • Buff silverware
  • Dish washing and kitchen cleaning in accordance with accepted hygiene standards
  • Sanitize appliances
  • Run errands for employer
  • Accept telephone calls and take messages
  • Look after childrenBest MTN tariff plans for calls and their migration codes
  • Broom, scrub, mop and polish floor surfaces
  • Carpets, rugs, and drapery should be vacuum-cleaned.
  • Shampoo the carpets, rugs, and furniture
  • Cleaning and polishing furniture and fixtures
  • Sanitize metal fittings and fixtures.
  • Empty and clean garbage cans
  • Remove garbage in a sanitary manner
  • Clean sinks, mirrors, bathtubs, and showers.
  • Sanitize glass surfaces
  • Make mattresses and replace linens as needed
  • Cleanse chambers
  • Wash windows regularly
  • Sort, wash, pack and unpack the laundry
  • Press and iron textiles and linens
  • Separate, fold, and store clean laundry
  • Operate mechanical cleaning apparatus
  • Maintain all cleaning equipment and supplies in a sanitary and secure condition.
  • Monitoring and reporting home maintenance and replacements

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Housekeeper job qualifications / skills

  • Proven cleaning or housekeeping experience
  • Ability to operate with minimal supervision while maintaining a high degree of performance
  • Customer-focused and warmJAMB Result
  • Prioritization and time management abilities are required.
  • Working swiftly while maintaining quality
  • English language proficiency
  • A high school diploma

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Housekeeper salary structure in USA

How much does a Housekeeper make in the United States? In the United States, the average housekeeper income is $29,250 per year, or $14.06 per hour. Entry-level salaries begin at $25,350 per year, with most experienced workers earning up to $38,902 per year.

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