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How to Rescan GOTV – How to Restore Lost Channels on GOTV

How to Rescan GOTV – How to Restore Lost Channels on GOTV – As one of the most popular entertainment companies in Africa, GOTV subscribers are numerous, and they are often faced with play errors or missing channels whenever the decoder goes off.

Most customers would look for a customer care representative, or send an email for assistance to GOTV in such situations. But do you know that you can do this without stress or assistance? Yes, you can.Information Guide Nigeria


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There are several ways to rescan or reset your GOTV yourself without calling for a service assistant. By default, your GOtv Subscription should be automatically activated and your channels restored after making the required payment. However, in some cases, where that doesn’t happen, you will be required to manually reset your GOtv to get your channels back. In this article, you will learn how to reset GOTV and restore your lost channels.

Read Also: Why is My GOtv Not Working After Payment

How to Rescan GOtv channels via Menu

To rescan your GOtv, and recover your missing channels, follow the procedures below:

  1. Press the “Menu” button on your GOtv remote.
  2. Select “Advanced Options” from the options displayed
  3. Now select “Installation”.How to Rescan GOTV – How to Restore Lost Channels on GOTV
  4. Tap on the “Tuning” icon
  5. Select the “Automatic Scan” option and press the “OK” button.
  6. Automatic scanning of channels will immediately take place
  7. After the scanning is completed, tap on the exit button on the remote.
  8. Your subscribed channels will be restored successfully.

NOTE: Do not interrupt the scanning process while it is still in progress.

Read Also: GOTV Jolli Channels List – How much is GOTV Jolli

How to Rescan GOtv Channels via Text Message

To reset/rescan your GOtv Channels using text message, follow the procedures below:

  1. Launch the messaging app on your mobile phone
  2. Send the message “RESET, your IU number” to 4688
  3. For example, if your GOtv IU number is 2019876383, then send “RESET 2019876383” as an SMS to 4688.10 Best Pampers in Nigeria and their Prices
  4. After sending the text message, your GOtv will be automatically scanned for active channels.
  5. After scanning is completed, your subscribed channels will be restored.

Read Also: GOTV Remote Control – How much is GOTV Remote

How to Rescan GOtv Channels Online Using the GOtv Self-Service

To rescan your GOtv Channels online using the GOtv Self-Service, follow the procedures below:20 Best ADIDAS Men’s Fashion Sneakers in Nigeria and their Prices

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  1. Using your laptop or phone, visit the GOtv official website.
  2. Enter your IU account number and surname to access your Eazy GOtv account.
  3. Navigate to the GOtv self-service portal.
  4. Click on the “Clear Error Code” dialogue box on the page.
  5. Enter your IUC number, then click on GOtvE16.NYSC Portal
  6. Enter the error code that appears on your screen and click on “Clear Error.”
  7. Select “Reset device now” to proceed
  8. Your GOtv decoder will reset automatically.

NOTE: Make sure your GOtv subscription is active. If your subscription is expired, the error code will still persist.

Read Also: How to Vote BBN on GOTV App

How to Recharge GOTV via QuickTeller

You can pay for GOTV subscriptions online using the GOtv Quickteller payment platform. See the procedures below:105 Good Morning My Love Messages

  1. Visit the Quickteller website at https://www.quickteller.com/gotv
  2. Select the GOTV subscription package you want to recharge (GOTV Max, GOTV Lite, GOTV Plus, GOTV Value, or GOTV Mobile).
  3. Confirm the price of the package before proceeding.200 Romantic Love Message For Her
  4. Enter your GOtv IUC number.
  5. Enter your e-mail address.
  6. Enter your phone number.
  7. Tap on the ”Continue” icon belowJAMB Portal
  8. A confirmation page will be displayed on the screen, click on ”Pay” to proceed.
  9. You have successfully recharged your GOtv using the Quickteller GOTV Payment.

Read Also: How to Restore Lost Channels on GOTV

Conclusion

If you observe that your GOtv Channels are not complete, or you are shown an error code when you try accessing some channels on your GOtv, then you need to rescan your GOtv. Rescanning your GOtv will help restore lost channels and eliminate error codes. See procedures on how to rescan your GOtv in this post.

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Victor Alphonsus

Victor is a Content Developer at InfoGuideNIgeria.com. InfoGuide Nigeria is a team of Resource Persons and Consultants led by Ifiokobong Ibanga. Page maintained by Ifiokobong Ibanga. If you need a personal assistance on this topic, kindly contact us.

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