How to Start Hotel Booking and Reservation Business in Nigeria

In this post, we will look at how to start hotel booking and reservation business in Nigeria. This post is for information and business purposes.

Hotel Booking and reservation business is one of the fastest-growing businesses in Nigeria today. Many Nigerians travel daily for the purposes of vacation, holiday, outing and get together. When people travel, they need accommodation that will guarantee their safety convenience and peace of mind.

They need to book and make reservation for hotels. Hence, there is the need  for hotel booking and reservation which is provided by hotel booking and reservation business. This business will ensure customers have control over room reservation at the required time, date and affordable price.

Read Also: Top 10 Hotels In Nigeria and their Locations

How to Start Hotel Booking and Reservation Business in Nigeria
Hotel Booking Business in Nigeria – Photo Source:

It has been observed that one of the requirements for establishing any business is to have a website for it. Hotel Booking and reservation business is not an exception. Before the advent of the internet, travelers needed to write or call the hotel directly or use a travel agent to book a hotel and make reservation for accommodation.

Nowadays, there are travel agents who book hotels and make reservations on behalf of clients by putting pictures of hotels and accommodation, information on their prices on the internet.

Basically, one if the important things required for starting hotel booking and reservation business is to have an online hotel booking and reservation website/platform.

We shall now discuss the meaning of hotel booking and reservation business and the things required to start the business.

Meaning of Hotel Booking and Reservation Business

They key words central to this discussion are  booking and reservation. What do they mean?

The word booking in the hospitality industry is defined as an act of reserving an accommodation, a table, a seat, a room. Booking and reservation are used interchangeably. Hence, they have the same meaning.

Therefore, in the context of this article,  hotel booking and reservation business is the business of booking/ reserving an accommodation, a room, a table, a seat in advance for customers and for the purpose of ensuring their comfort-ability, safety, peace of mind and pleasure.

Essentially, it is a business used to denote the provision of  accommodation services in the hospital  industry.

Starting a Hotel Booking and Reservation Business in Nigeria

In this post , I will explain the steps involved in starting a hotel and reservation business in Nigeria. They steps are not exhaustive and are meant to guide readers. You are encouraged to add more information to it.

Read Also: 9 Cheapest Hotels in Lagos and their Prices in Naira

The steps are listed and discussed below.

1. Study the Business Thoroughly

This involves taking your time to research about the business and  studying it in detail. Research thoroughly  on what it takes to run the business. This involves doing a detailed study on the capital requirements, registration procedure, number of staff required to run the business, customer care, customer satisfaction, its growth and development.

Doing these will guide you towards having a workable business plan which would serve as blueprint or template for the business. This will enable you to identify and avoid pitfalls associated with the business.

2. Have a Business Plan

A business plan is a guide that will assist you in running your hotel booking and reservation  business plan  helps you to get loans from banks and credit institutions. A business plan helps you to make sensible  predictions about your business. It aids you to do a detailed feasibility study and make sensible projections.

3. Get Your Business Registered

It is important to chose a  unique name for business. Choosing a unique name fir your business  gives it an attractive name. It makes it a unique brand. The name if your business determines the amount of patronage your business will enjoy from your customers.

After choosing a name,  register it with the Corporate Affairs Commission. Register your company by paying the required fees to the Corporate  Affairs Commission.

Read Also: How to Quickly Find Hotels in Nigeria at Any Location

4. Have a Registered Website for Your Business

Most hotel booking bad reservation businesses have electronic platforms for transacting business. Most of them have online hotel reservations which allow travelers to book rooms and accommodation online by using  electronic security  to protect their financial information.

They also make use of online travel agents to compare prices and hotel facilities at different hotels. You can also build your own website to enable you market your hotel book and reservation business to your clients directly. This will involve the use of engine website application attached to your website.

5. Have a Database System for Your Business

You can create a database system for your business by allowing search engines to rank your website. This enables your business to attract more customers.

6. Do Not Forget to Choose the Perfect Hotel Booking and Reservation Module

A perfect module is important if you want your business to be successful. It involves using the right module with the right  features for setting up  a proficient  booking and reservation system, which has important features such as  multiple payment methods,  multiple languages, customer support, and compatibility over multiple internet browsers.

7. Make Your Booking System Easy to Use

Having a simplified booking  system lessens the stress customers go  through when typing and filling their personal information on your booking/ reservation system. An easy-to-use system ensures that customers’ personal information are stored permanently , eliminating the need for multiple customer registration.

Read Also: Top 10 Most Popular Hotels in Akwa Ibom State

8. Provide Immediate Feedback to Customers

This means that when a customer makes an accommodation booking on your site,  ensure that you send an instant confirmation to  the customer.

9. Publicize Your Hotel Booking and Reservation Business

Publicity determines the degree of patronage to be enjoyed by your business and its profitability. This can be achieved by  publicizing your business on various social media like Facebook, WhatsApp, Twitter, etc. You can  also publicize your business on a website.

Read Also: 10+ Cheapest Hotels in Abuja

10. Employ Competent Staff and Train Them

If you hire the wrong staff,  You will lose your customers. Ensure that you hire competent staff who are knowledgeable in the business. You can also train them on the job to get accustomed to modern  trends in the business.

Having competent, trained and knowledgeable staff will assist you to run the business smoothly.

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Kolapo Babawale

Kolapo is a Content Developer at InfoGuide Nigeria is a team of Resource Persons and Consultants led by Ifiokobong Ibanga. Page maintained by Ifiokobong Ibanga. If you need a personal assistance on this topic, kindly contact us.

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