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Duties of a Personal Banker

Duties of a Personal Banker:  A Personal Banker is a person who works in finance and manages their clients’ accounts and money. Read this article to see the duties of a personal banker.InformationGuideNigeria

They are in charge of keeping track of all of their client’s accounts, giving them banking services like loans and credit cards, and giving them advice on how to invest their money.


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Read Also: Duties of a Business Manager

Personal bankers help their clients manage their money and bank accounts. They know a lot about the banking business and the different investment and savings products that clients can use.

Duties of a Personal Banker
Photo Source: Corporate Finance Institute

Personal bankers also called Relationship Bankers, are finance professionals who help their clients meet their banking needs and find account services. One of their jobs is to tell clients about financial services, open new accounts based on how the client spends money, and fix problems with account transactions.

Read Also: Duties of a Human Resource (HR) Assistant

A Personal Banker’s job is to customize banking services and products for people and businesses with a lot of money. They act as clients’ financial advisors and help them make a plan for managing their wealth. They also help clients find loans and investments. Personal bankers, as the name of their job suggests, take care of all of a client’s finances, including insurance and investments.

A personal banker is in charge of most of the interactions with clients at a bank. The main part of a personal banker’s job description is how they interact with customers.

Personal bankers help their clients manage their money so that they get a good mix of risk and return. These personal bankers need to know about the banking business and the different investment and savings products that are available. Depending on the services they offer, a personal banker may need different degrees and licenses.

The banker’s job is to build long-term relationships with clients so that he or she can better meet the unique financial needs of each account.

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People sometimes call personal bankers sales agents for commodities, securities, or financial services. They are in charge of doing banking tasks and keeping an eye on the money for these personal accounts. Personal bankers should know how to sell and market their services.

This personal banker job description was influenced by the duties listed by companies like Wells Fargo, JP Morgan Chase, Bank of North Carolina, and UMB Financial Corporation.
Personal bankers work in retail bank branches and help customers with their banking and financial needs.

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Some of these needs include opening checking and savings accounts, getting a mortgage and car loans, and investing in banking products like certificates of deposit (CDs), money markets, and other commercial banking products.

They may also help the customer make plans for retirement or college. Investment bankers mostly work with institutional investors, while personal bankers mostly work with people like you and me.

Most of their customers are regular people who live in the towns where they work. Personal banking usually doesn’t pay as well as investment banking and other Wall Street jobs, but the hours are much more reasonable and the work-life balance is much better. The phrase “bankers’ hours” was made up to describe how few hours people think bankers in their area work.Nigeria road signs and their meanings: how do you figure them out?

The job description for a personal banker includes helping customers with things like opening savings and checking accounts, solving problems for clients, showing clients and potential clients the different products and services they can use, investing in certificates of deposit, etc.

Who is a Personal Banker

A personal banker is a person who works in retail banking or large financial institutions and takes care of the personal accounts of their clients. They know the markets well so that they can help their clients. They also have good decision-making and analytical skills.

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Duties of a Personal banker

  • Advise consumers on the most applicable bank services (e.g. loans and credit cards)
  • Manage bank accounts for customers; open, close, and supervise transactions.
  • Resolve problems associated with banking services and accounts
  • Refer consumers to in-house financial specialists as necessary.NYSC Portal
  • Contact prospective clients to develop new business.
  • Present financial goods and services to current and potential clients
  • Administrative obligations (e.g. entering data into banking software)
  • Recommending and explaining banking services and products to customers based on their requirements.
  • Managing client bank accounts, including account establishment and termination, and transaction monitoring.
  • Introducing and marketing banking services and products to current and potential customers.
  • When required, refer clients to in-house financial specialists and/or applicable bank divisions, such as mutual fund and trust management.
  • Preparing paperwork to create or cancel accounts, including getting signatures and, where applicable, giving account numbers.
  • Requests for credit cards, safe deposit boxes, and loans are processed.
  • Upon client request, verify account information.
  • Discussing bank rules and processes, as well as any policy-related changes, with clients.
  • Resolving client inquiries and complaints.
  • As required, do administrative tasks such as data entry.
  • Assist clients in opening checking and savings accounts
  • Assist clients in establishing credit lines.
  • Maintain client accounts and assist with dispute resolution.
  • Refer clients to loan officers and other financial experts.
  • Resolve difficulties with debit and credit.
  • Perform fundamental data entry and administrative responsibilities.
  • Utilize banking technologies to assist clients in making fiscal judgments.
  • Working in a high-volume sales setting, provides great customer service that includes the receiving and payment of cash.How to Buy TikTok Followers using Cryptocurrency?
  • Conforms the bank’s and supervisor’s directives regarding established policies.
  • Meets the monthly output objectives for new accounts set by higher management.
  • In line with bank procedures, processes deposits and disburses monies, noting all transactions correctly and balancing daily operations.
  • Receives cash and checks for deposit, validates amounts, and searches for endorsements on checks.
  • Cash is thoroughly examined to prevent the acceptance of fraudulent checks and identification.JAMB Portal
  • Enters transactions into a computer system and gives receipts to customers.
  • Money orders, cashier’s checks, bank-to-bank wires, savings bonds, traveler’s checks, and certificates of deposit are sold and prepared.
  • Performs Western Union wire transactions and cash advances.
  • Cross-selling bank products and services.
  • Offers banking services to a diversified clientele.
  • Performs additional duties as asked by supervisors about the bank’s operations.
  • Recognizes and identifies the financial demands of consumers at all levels, and then seeks out the optimal solutions for them.
  • Creates and maintains strong long-term customer connections.
  • Receives and addresses consumer concerns. When necessary, raises issues with the branch manager or corporate superiors.
  • As required, process deposits, withdrawals, and cash flow at the teller window.
  • Sells the right banking goods and services, such as convenience services, certificates of deposit, bonds, investment services, and asset or portfolio management.
  • Identifies consumer investment requirements and gives recommendations for achieving investment objectives.
  • Assets are allocated for optimal investment potential, and wins and losses are reported to clients and management.
  • Analyzes consumer information to find growth and development prospects for services.
  • Performs administrative tasks, such as accounting and data collection for government reporting.
  • Assisting consumers with account openings.JAMB Result
  • Manage day-to-day client inquiries regarding their own personal account
  • Understanding the needs of customers for any new or current products supplied by a bank or financial institution
  • Introducing and selling new items to the consumer base, as well as explaining their merits

Read Also: Duties of An Office Clerk

Personal bankers work hard to help their customers manage their bank accounts and other finances.

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