In today’s Nigeria, it has become a commonplace to see Nigerians buy goods from the comfort of their homes without passing through the hassle of going to buy the goods in person – this has been made possible by online stores in Nigeria.
From Lagos to Abuja, Enugu to Port Harcourt, Calabar to Kano, Kaduna to Ibadan, online stores in Nigeria cover all these locations and much more.
Top online stores in Nigeria do not necessarily need to have branches in all states, but run advertisements on radio, television, billboards, handbills to name a few so as to create awareness. They often compete for customers through targeted marketing and competitive prices.
The yardsticks for measuring top online stores in Nigeria include traffic on their websites, professionalism in service delivery, quality of products, customer’s confidence, reputation, and website usability and design.
Jumia is one of the top online stores in Nigeria which has carved a niche for itself in online shopping. Jumia.com was founded in 2012 and it is headquartered in Lagos, Nigeria where it coordinates all its online sales and distribution operation from.
It sells electronics, home appliances, phones and other gadgets. It has over 1,000 employees across Nigeria and has spread to other African countries.
Jumia.com won the Best New Retail Launch in 2013. Jumia.com has won customers loyalty by allowing them to pay for goods ordered for after taking delivery of goods and confirming they are in good condition – this is called pay on delivery.
Today, Jumia.com has become a household brand because it ranks amongst the top online stores in Nigeria.
Click on www.jumia.com to check out their catalogue.
Konga is another top online store in Nigeria launched in 2012. Headquartered in Nigeria’s commercial capital of Lagos, from where Konga.com coordinates all its operations and locates all its customers across Nigeria and beyond.
Konga.com is an online store which started with mere 20 staff has about 700 staff on its employ now. They offer awesome customer experience by trying to meet various demands of customers.
In 2013, Konga.com raised a $10 million Series A round from Investment AB Kinnevik and Naspers. Konga.com was ranked as the most visited Nigerian website by Alexa Internet in January 2015.
It launched its third-party retail platform in the first half of 2014, and later won the Most Innovative Companies of 2015 in Africa. Konga.com is also a name to reckon with in online shopping.
Visit www.konga.com to see what they have in store for you.
Going by the established criteria used for this survey, Kara.com is one of the top online stores in Nigeria. Kara.com also competes with Jumia.com and Konga.com for customers and online shopping marketshare – they are a leading online marketplace.
Just like other top online stores in Nigeria, Kara.com sells goods which range from electronics to books. It works 24 hours a day for 7 days, and uses the Internet’s interactive nature to attract customers across Nigeria. Kara.com goes further to guarantee customer shopping experience by allowing the customers the grace to return goods after 3 days of purchase and bears the transport burden if the reason for return is their fault.
In this scenario, customers are paid within 4 weeks after the goods have been returned. Customers are also given an anticipated delivery duration when they place orders.
Check out www.kara.com.ng to place an order now.
Dealdey is another top online store in Nigeria as it has created an online marketplace where customers can order for goods and services from the comfort of their homes.
As expected, customers register on www.dealdey.com and make purchases with their credit and/or debit cards. All products sold at dealdey.com are covered under a warrantee of between 3 to 7 days, and customers are expected to notify them if they notice that there is something wrong with goods they purchased at the online store, and these goods will be replaced by the company at no extra cost.
Furthermore, one of the top online stores in Nigeria is Adiba.com. Customers who wish to shop on this online store will visit www.adiba.com with their web browsers and alas, Adiba.com is here for them. Adiba.com is a Nigerian online shopping platform that offers customers a wide range of goods – from electronics, sport, books to kids’ wears, recharge cards, home appliances.
They offer convenient delivery and return system in an event where the goods fall expectations of customers or are damaged in transit. Adiba.com redefines online shopping experience by integrating customer shopping experience with a wide range of services such as equipment installations, servicing, and repairs especially for backup and security equipment.
Customers are expected to return goods in 7 days if the goods do not meet their expectations, and this only applies to products which have not been unwrapped by customers.
In summary, online shopping platforms have come to stay in Nigeria, and the top online stores in Nigeria offer juicy promos in a bid to increase their customer base, popularity (create awareness), and maximize sales (increase turnover).
Some offer up to 50% discounts on purchases up to a stipulated amount of naira especially during festive seasons. People should always patronize top online stores in Nigeria because they create jobs for many people, offer juicy discounts and promos, sell quality goods at reasonable prices, deliver goods at customers’ doorsteps and generally boost the economy of the country.
Apparently, the top online stores in Nigeria mentioned above provide good online platforms for shopping because these platforms are very secure and trustworthy, and they made provisions for return of goods with guaranteed customer payment refund.
This list is not exhaustive. If you have any idea about other online stores (not listed here), kindly drop them in the comments section. Again, share your experiences (if any) on different online stores in Nigeria too. Thanks