Ambulance service business or Emergency medical service business is all about providing services such as conveying of medical emergency cases, critical or injured patient to a hospital and well as conveying patient’s remains to the mortuary or home for funeral service purposes.
The beauty of ambulance service business is that it can be done anywhere and at any time either as a part-time or as a full-time job. You can choose to start on your own or you could choose to partner with someone reliable and committed.
The business is highly lucrative because eventualities happen every day. So, the demand for ambulance services will always be there. You can run the business as an enterprise with a single ambulance vehicle.
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Alternatively, you can start off with an ambulance service company as a staff. The business is a silent one but the potential profit margin is extremely high.
Steps To Starting Ambulance Services Business In Nigeria
Before I proceed, let me please make it clear that this article is not restricted to people in a particular region, nationality or environment.
The information in this article can be applied to any locality, nationality or region and the same or even better results would be gotten.
Knowledge And Training Required
The very first step involved in starting an ambulance service business is making the decision whether the business is actually for you or not. Then, proceed to acquire all the necessary certification and skills.
A better way to go about the skill acquisition is first joining a driving school and making yourself a certified driver. An ambulance is a vehicle, so you must know how to drive very well.
See other necessary knowledge and skills required below:
1. Have a good self-management skill.
2. Try everything possible to be financially independent to avoid disappointments.
3. Manage your personal traits: As an ambulance service provider, you are bound to meet people with different temperaments and behaviors.
In as much as people may try to get on your nerves, try your best to stay calm, and always appear to be humane in your approach.
Present yourself pleasantly when you encounter people of unusual nature. Don’t disagree with a customer in any form. Remember, a customer is always right.
4. Possess a good persuasion and negotiation skill. Have the ability to show your customers why you need them to be in the same line of reasoning with you.
5. Time management: good time management is a great skill which very few people possess. In the aspect of running an ambulance service business, there is usually an increase in demand to serve customers on time and the ability to always remain at their disposal.
Sometimes, you might be called upon when you are trying to rest your head. So, always keep yourself ready at all times and facilitate this much of demanding service for better service delivery.
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Certification & Licensing
In Nigeria, today, of you must go far in a business, you must be registered. So, Come up with a business name, and get your business registered.
To do so, kindly visit the Corporate Affairs Commission of Nigeria (CAC) online business registration portal. Alternatively, you can walk into any of the CAC offices nationwide and process your business registration there.
If you are going to run this business as a full-time venture, you need a good location. As such, the recommended business locations for ambulance business in Nigeria are hospitals, mortuaries or a medical Centre. So, take into consideration while sourcing for a suitable location for this business.
Management here entails your staffing and advising the team. As the popular African adage, “a tree cannot make a forest”.
But while looking for other “trees” to partner with, make sure you choose people of like minds. Your team of management and workers must be ready to fulfill the mission and vision of the business for efficiency and throughput.
You can create a 24-working hour schedule rooster which must be duly implemented. This will help curtail the problems of time lapses.
How many staffs should an ambulance service business in Nigeria have? Well, it can be 1, 2 or more, depending on the size of the business.
As the business expands, however, consider growing your staff strength to accommodate the exigencies of the business.
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Types And Usages Of Ambulance Vehicles
Ambulance vehicles come in many forms and are designed for specific purposes. Some are used for emergency rescue operations, such as those used in the hospitals, clinics, fire service, etc.
Others are used for transportation (i.e., to transport a corpse to and from a mortuary or burial site. Basic Life Support, non-rescue ambulance vehicles, requires less equipment to be carried.
They usually come in smaller sizes, although there are large size ones too. The larger the equipment carriage capacity, the larger the size of the ambulance.
Ambulance Vehicle Fuel Consumption
Ambulances historically have never been designed to maximize fuel efficiency. However, efforts are being made to maintain this standard. So, key this into your estimates while planning for your ambulance business in Nigeria.
Testing The Structural Integrity Of The Ambulance Vehicle
There are two methods of determining Ambulance Vehicle integrity. They are no crash testing and static weight testing. Re-enforcement materials may subsequently be used to improve the Ambulance Vehicle integrity for durability and efficiency.
Check Availability of Ambulance Vehicle Spare Parts
While planning for ambulance business in Nigeria, find out the availability and ease of acquisition of ambulance spare parts within your vicinity. If they are not readily available, especially during emergencies, this could spell a loss for the business.
The Vehicle Life Span
An ambulance that is used for only 3-4 years is still a high-value vehicle. While serving as a primary response vehicle for some companies, for others they could simply be a sound backup vehicle.
Talking sustainability, I shall focus on the ambulance vehicle because it is the “soul” of this business. It is one thing to have an ambulance vehicle for this business, but quite a different thing to maintain it.
Customer satisfaction is sine-qua-non to business success. Imagine your vehicle breaking down in the middle of the road while on duty.
Obviously, it will not only delay your delivery time but that of your client(s). This will obviously water down your competency. In future, you may likely not get a job from that client or his/her accomplices due to the inability to delayed delivery time.
People die every day, and people have accidents or fall sick every day. When any of these happens, they need to be taken to a health center, burial site or the mortuary.
Hence, there is a possibility of making money daily by offering ambulance services in any form. This is a job you can even do on a part-time level to supplement your main job if you have one. Else, consider running it as a full-fletched business, because it’s worth the time.
This business is one with a fast growth. Venturing into ambulance service business is a sure thing with lots of benefits and income generation potentials.
Always remember that running an ambulance service business means you are ready to serve humanity in at all moments, pleasant or unpleasant.
As such, if you want to run the business yourself, then, availability, passion, and dedication are the key success factors in this business.
Creativity is what makes a business different from another. Learn how to spice up your business with creative thoughts and acts.
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