Technology

How To Become A DSTV Agent

Did you know that you can make good money when you become a DSTV agent in Nigeria and help clients with DSTV installation issues?

Now, if you didn’t, I would bet my last cup of Garium Oxide that you are presently leaving money on the table.

Here’s why:

A short peep into DSTV

In 2016 alone, DSTV subscriber had surpassed 15 million across Africa – and guess what? Nigeria accounts for the most significant size of DSTV users.

Read Also: How To Add Or Remove Channels In DSTV

How To Become A DSTV AgentDSTV Agency – Photo Source: http://www.thesatelliteshop.co.za/

No yet done Tom? You should this:

That same time, it was estimated that DSTV netted close to N8 billion monthly revenue – yes, from the Nigerian market.

So, what if you could share a part of that cake – No, we are not talking about the “cake” on the “rock”.

Rather, it’s about how you can create a sustainable business here in Nigeria – by becoming a DSTV agent or a dealer.

So, here are some of the things you’ll be reading here:

a. Who is a DSTV agent or dealer and what does he do?

b. How to become a DSTV agent or a DSTV dealer in Nigeria.

c. How to run a Successful business as a DSTV agent in Nigeria.

Read Also: How To Record In DSTV

Who is a DSTV Agent or Dealer?

A DSTV agent, dealer or installer is a trained and certified person who takes care of all DSTV users technical issues – most especially in different parts of the continent where the company itself can not afford to reach.

So, the agent or installer makes his own money either by selling DSTV installation kits or by rendering DSTV installation services.

Nevertheless, there are two types of DSTV agents you’ll likely come across;

1 .The DSTV sub Agents

The DSTV sub-agents are at the low rung of the DSTV agents scale.

That’s probably mainly due to the low entry cost of becoming one.

To become a DSTV.has more to do with your technical skills and ability to interact with customers than your financial strength.

As a DSTV sub-agent, you have different ways of making money – and that could be by rendering DSTV related services or selling DSTV related materials.

What does a DSTV sub-agents do?

As a DSTV sub-agents, your job descriptions and responsibility involve the following:

a. Sales of DSTV materials

b. Installation of DSTV dishes for clients

c. Helping DSTV users to fix DSTV errors.

d. Helping DSTV users with issues involving package subscriptions

e. Helping new subscribers to activate DSTV bouquets.

Read Also: How To Clear E16 Error Codes On DSTV And GoTV

The DSTV dealers/Super agents

The DSTV Super agents or dealers are financial superpowers.

Well, not that you need millions of Naira to kick start anyway, but the more you have, the bigger the business.

Yes, that’s basically due to what a DSTV super agent do.

Providing after sales support for their newly subscribed DSTV users.

And what’s that anyway?

a. The DSTV dealer purchases DSTV materials in large quantities from the company’s and sells to sub-agents – or sometimes DSTV users.

b. The DSTV dealers organize DSTV installation training for individuals.on how to be DSTV sub-agents.

c. The DSTV dealer has a number of in-house DSTV trained DSTV experts who can handle complex DSTV issues.

How to become a DSTV agent – What are the requirements?

1.  Capital

The requirement to become a DSTV agent is more or less like starting any other business.

The first thing you want to consider is the state of your financial purse.

If you can afford a huge start-up cost, then you may consider setting up your business as a DSTV dealer.

Otherwise, you would have to.start.up.your business as a DSTV sub-agent.

But, then, don’t forget the golden rule of business:

“A smart entrepreneur starts small and wins big”

So, a smart approach would be to test the waters by initially setting up as a DSTV sub-agent.

That would help you determine If it’s a business you would like to continue before you pump in the capital and launch yourself deep in as a DSTV dealer.

Read Also: Multichoice Nigeria: Top 4 DSTV bouquets Plans, Channels and Decoder Prices

1.  Training

The training requirement of becoming a DSTV agent comes a bit handy as Multichoice itself offers training for interested individuals who would like to become either accredited or qualified installers.

Here’re the steps to register:

Step 1. Download the registration form from DSTV website  [ https://selfservice.dstv.com/faqs/installers ]

Step 2. Fill out the form and send it to the company Email shown on that link.

The training requirements of the company, however, involve the payment of a franchise fee to the company. But that is barely close to the first-hand benefits.

Not only that, Multichoice would provide you necessary required steps and materials needed to get you started as their dealers or agents.

To emerge as a qualified installer after the registration, the applicant:

a. Must attend technical training courses held by Multichoice

b. Must pass his formal assessment examinations.

3.  Inter-personal skills

Becoming a DSTV agent or a dealer is a type of business that would likely bring you in contact with different people – yes with different needs and orientations:

a. The cool tempered easy going guy who merely wants a subscription plan activated or

b. The loud guy who feels angered about the DSTV E16 error on his screen – and would like to take the vengeance on you because Multichoice is in far away South Africa.

Too bad, but as a DSTV dealer or agent, you are meant to face them all and see that their issues are solved by you.

So, to become a successful DSTV dealer or DSTV agent, having good interpersonal skills and cool-headedness tip the scale as a basic non-capital, non-technical but highly compulsory requirements.

How to run a successful business as a DSTV Dealer or agent

1. Test the waters

“It’s always safer to climb up the tree from the bottom than to jump on the tree at the middle”

Well, that quote is not only meant for an intending DSTV dealer or agent. In fact, it applies to any kind of a business startup.

So, starting up on a business with an initial small capital helps you to evaluate the potential ROI of the business as it specifically applies to you without suffering a huge financial risk.

Read Also: Steps to Pay DSTV Subscription Online in Nigeria with Your Smartphone or PC

2. Location

The success of any business depends on a whole lot of physical factors. The business physical location is one.

How does it apply to DSTV agents?

A large percentage of DSTV users are based in cities, a moderate percentage is spread across towns – and yes, you can literally count the numbers of DSTV dishes in a couple of minutes.

So, as a DSTV dealer whose potential clients are heavily based in the urban centers, siting your business where your target clients can be found is merely the right thing to do.

3. Good Interpersonal skills

A good DSTV or agent dealer is highly trained in handling installation and operational issues. And yes, both of these are technical.

But, the real test of a great DSTV dealer or agent comes when faced with the guy who’s out to settle the scores on a missed “Peaky Blinders” Series.

No thanks, it was due to DSTV signal strength on a dish you helped install the other day.

Now, at such old times, what saves the day is not really the technical training, rather, good interpersonal and relationship skills.

4. Ability to Network

To succeed in any business, you need to network.

Yes, good interpersonal skills help to retain clients. But then, you wouldn’t be getting many of them in the first instance without a good ability to reach out and network.

To run a successful business as a DSTV dealer or agent, a great networking skill is the second face of the coin.

5. Foresight

Three levels of thinking are known to be beneficial to all entrepreneurs:

a. Thinking big

b. Thinking deep

c. Thinking far

There comes a time when your DSTV business starts to boom – and yes, that would be one of the most tempting periods.

You could either choose to remain where you are and manage on – or expand your DSTV services and business to other parts of the cities.

Yes, it comes with risks, but being able to take calculated risks is one of the attributes of great entrepreneurs.

Read Also: 10 Best TV stations in Nigeria

Final thoughts

And yea, that pretty sums up what you need, not only to become a DSTV agent, but also to run your business and turn it to a profitable venture.

a. Are you a one already or?

b. Are you just planning to become a DSTV agent?

Cool, then let’s get the ball rolling in the comments.


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Mike Noel

Mike is a writer at InfoGuideNigeria.com. InfoGuide Nigeria is a team of Resource Persons and Consultants led by Ifiokobong Ibanga. Page maintained by Ifiokobong Ibanga. If you need a personal assistance on this topic, kindly contact us.

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