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Job Description

Manager Job Description and Roles/Responsibilities, Qualifications

Manager job description:  A Manager or Supervisor monitors the performance of team members within a specific department. Read about a manager’s job description and roles/responsibilities, and qualifications.

Principal responsibilities include of hiring and training people, developing and implementing corporate strategy, and allocating tasks to team members.InformationGuideNigeria


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Managers are responsible for ensuring that their assigned department, store, or district is adequately staffed and supplied, complies with quality and service standards, improves revenue and market share, and contributes to the achievement of the organization’s objectives.

Manager Job Description and Roles/Responsibilities, Qualifications
Photo Source: Tweak Your Biz

They hire and train personnel, assist in the development and implementation of business plans, and execute a number of other duties to ensure the success of the organization.

Read Also: Human Resource (HR) Generalist Job Description and Roles/Responsibilities, Qualifications

Responsibilities of a manager

  • Achieves department objectives through supervising employees and planning and assessing department activities.Top 30+ best funny jokes for girls in 2023: Impress them
  • Maintains personnel by means of recruitment, selection, orientation, and training.
  • Provides a safe, secure, and lawful workplace.
  • Opportunities for personal improvement are fostered.
  • Staff results are achieved by expressing job expectations; planning, monitoring, and evaluating job results.
  • Employees are coached, counseled, and disciplined.
  • Develops, coordinates, and implements systems, policies, procedures, and productivity requirements.
  • Establishes strategic objectives through the collection of essential commercial, financial, service, and operations data.JAMB Portal
  • Defines goals, detects and evaluates trends and alternatives, selects a plan of action, and evaluates results.
  • Achieves financial objectives by projecting needs, developing an annual budget, allocating funds, assessing deviations, and taking corrective action.
  • Maintains service quality by enforcing quality and customer service standards, analyzing and resolving quality and customer service issues, and recommending system enhancements.
  • As required, contributes to the team effort by completing relevant tasks.
  • directing small project teams to plan, execute, and complete tasks.
  • Organizing team responsibilities and assessing employee performance
  • Documenting operational duties and submitting reports to senior management
  • Conducting employee appraisals and evaluations
  • Assist with new employee orientation and training
  • Responsibility delegation and supervision of business activities
  • Hiring, training, motivating, and coaching staff as they serve customers with attentive, efficient service, evaluating employee performance, and providing constructive feedback and training opportunities.
  • Resolving consumer and staff disputes and complaints.
  • Monitoring the store’s activity and ensuring that it is adequately stocked and staffed.
  • Analyzing data and procedures and generating more effective or efficient procedures and strategies.
  • defining and accomplishing profit and company objectives.
  • Maintaining a clean and organized business while ensuring that signage and displays are visually appealing.
  • Creating reports and presenting information to executives or other stakeholders.
  • Ensure that employees adhere to corporate policies and procedures.
  • Additional responsibilities to maintain the general health and success of the company.
  • Providing team members with direction, including constructive criticism and positive feedback to encourage personal development and continuous improvement.
  • Defining the tasks and roles required to achieve the team’s objectives successfully
  • Facilitating the growth of new hires through mentoring and training
  • Hiring and recruiting new team members.30 Best Laptops in Nigeria and their Prices 2023
  • Contributing to the formulation or evaluation of the team’s performance metrics
  • Collaborating with other departmental managers to resolve issues
  • Promoting a productive and healthy workplace

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Roles of a manager

Managers serve as leaders inside an organization, supervising the success of personnel and implementing business goals assigned by executives. A Manager might work in a variety of enterprises and organizations. Typically, they function as a guide for subordinate team members, inspiring, coaching, and enhancing the performance of their personnel.

Typically, managers will examine their department’s current performance metrics and set plans, objectives, and strategies to enhance them. They are also responsible for monitoring the performance of their employees and providing assistance and direction to help them grow and advance in their careers. They frequently give leadership or executive teams with department and team member performance reports.

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Manager job qualifications / skills

  • Management of performance
  • Project administration
  • Coaching
  • Supervision
  • Quality control
  • Driven by outcomesJAMB Result
  • Creating budgets
  • Creating guidelines
  • Encourage collaboration.
  • Pressure is handled
  • Providing feedback
  • GED, high school diploma, or equivalent
  • A bachelor’s degree in business administration or management would be advantageous.
  • Experience in an office setting for three years
  • Knowledge of office software

Manager salary structure in USA

Managers in the United States earn an average of $58,651 per year, or $28.2 per hour. Managers at the bottom of the pay scale, or the bottom 10%, earn around $37,000 per year, while the top 10% earn $92,000. A manager’s salary is affected by his or her location.

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Read Also: HR Manager Job Description, Roles/Responsibilities, Qualifications

Types of Managers

  • Top-Level Managers

Those who represent the highest level of executive management are top-level managers. Such as chief executive officer, chief financial officer, and so on, the word “chief” appears frequently in the job titles of senior-level managers.

These managers contribute to the company’s long-term growth and plan execution. They make significant business choices, such as the introduction of a new product or the reorganization of divisions, with the long-term success of the company in mind. Among the additional responsibilities of top-level managers are the facilitation of strategic collaborations with other organizations and the decision to go public.

  • Middle Managers

Middle managers typically report to upper-level managers, but they have considerable autonomy in making choices within their sector or department. These managers’ job titles frequently contain the word “director.” They might also serve as department heads.NYSC Portal 

Middle managers typically serve as liaisons between first-line managers and upper-level management, facilitating two-way communication between the two groups. Middle-level managers may assist in the development or implementation of plans designed to assist senior-level managers in overcoming barriers or achieving specific business objectives. Additional core responsibilities may include coaching junior managers and assisting them with professional growth.

  • First-Line Managers

This position is an introductory one for management professionals. First-level managers collaborate directly with non-management personnel and project team members. Their primary responsibility is to oversee staff productivity and keep workers accountable for attaining company objectives.

Typically, first-line supervisors only handle internal tasks. In other words, they are not accountable for larger-scale business decisions, such as whether to go public, rebrand, or form partnerships. However, the primary tasks of the first-line manager can include reporting issues to middle management and serving as a liaison for addressing employee requirements.

Read Also: Office Administrator Job Description, Roles/Responsibilities, Qualifications

  • Team leaders

Team leaders are managers who have expertise in a specific activity, product, or project. Their responsibility is to oversee the logistics of their assignment, which may involve timely completion of a project, onboarding of new team members, and assignment of specific duties to individual team members.

A manager’s work includes the following tasks. We hope you find this useful and the responsibilities available to you might help you understand your role.

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