Green Africa Airways Limited Recruitment 2023(9 Positions)
Apply for the ongoing Green Africa Airways Limited Recruitment 2023. See the 9 job positions, description, eligibility, and how to apply. Green Africa Airways Limited is seeking the services of graduate Interns and experienced job seekers to fill the vacant positions in their company.
Green Africa Airways Limited is a value airline based in Lagos, Nigeria. We are a new carrier that offers safe, reliable and affordable air travel to a much broader group of customers. This positions us as a significant contributor to the economic development of Nigeria and the African continent.
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1.) Flight Operations Auditor
Location: Lagos
Qualifications
- Must be a holder of a Diploma or Degree in Aerospace or Aeronautical Engineering; or must have held a Cabin Crew license or must have held a Flight Dispatcher license or must have held a Commercial Pilot License
- Must be conversant with Nigeria Civil Aviation Authority Requirement and organizational requirements and procedures
- Must have worked in a commercial or private airline for at least 3 years
- Must hold an Auditor qualification
Must have skills:
- Auditing
- Research
- Organization
- Communication
- Quality management
- Record management
Application Closing Date
Not Specified.
2.) Lead, gCare and Quality Assurance
Location: Lagos
Qualifications
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- Experience as a Customer Care and Quality Assurance/Auditor in a technology or e-commerce environment
- Proficiency in the use of the Microsoft office Suite.
- Good working knowledge of several customer interaction platforms (eGain, Hootsuite, Sprout social etc.)
- Excellent writing skills with competence in drafting responses, communiques, and feedback.
- Excellent management skills.
- Key analytical and problem-solving skills.
- Resilience to prioritize tasks and complete them in a high-pressure environment
Must have skills:
- Problem Solving Attention to details Interpersonal Customer Service Time Management Analytics Performance management Communication
- Good to have skills
- People management Leadership.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
See Other Related Jobs:
- FCSC Recruitment
- Nigerian Air Force DSSC Recruitment
- FCSC Recruitment
- NAFDAC Recruitment
- NNPC Recruitment
3.) Specialist, gCare and Quality Assurance
Location: Lagos
Job Role
- Responsible performing daily and monthly quality checks to maintain Green Africa’s standard within the gCare team
- Identifying key behaviors and defects that drive or reduce the quality of service and customer satisfaction
- Monitor SLA for each gCare agent and ensure turnaround time between 25 min – 45 min
- Managing and auditing reports for customer care activities and transactions to be shared with the Lead, gCare and Quality Assurance at the end of every month
- Identifying soft skill gap within the team and develop training needs or interventions to attain customer experience and improve customer satisfaction for all gCare agents
- Responsible for investigating customer complaints and provide corrective & prevention actions
- Overseeing high volume of calls and messages
- Daily audit and recording of customer interactions for structured feedback or recommendations (verbal or written)
- Ensuring compliance of all calls and email across the touch points as they align with Green Africa especially during disruptions.
Qualifications
- Candidates should possess a B.Sc or HND in any related field
- Proven Quality Assurance experience and techniques in a call center environment
- Proficiency in the use of Microsoft Excel and Power Point
- Great attention to details and a result driven approach
- Analyze high volume of calls and messages of over 100 customers daily
- Ability to oversee a team of call center agents
- Resilience to prioritize tasks and complete them in a high-pressure environment
Must have skills:
- Time management Analytical Communication Attention to details Problem solving
- Good to have skills
- Interpersonal Decision-making Leadership Organization.
4.) Technical Planner
Location: Lagos
Qualifications
- Bachelor’s Degree or Higher National Diploma in Avionics, Aeronautical, Mechanical, Electrical Engineering or any other related discipline
- 3-5 years experience as a Maintenance planner or Reliability Engineer in Aviation
- Knowledge of Aircraft systems, Aircraft Maintenance Program as well as a comprehensive understanding of Maintenance and Engineering requirements of an aircraft.
Must have skills:
- Well-developed analytical, numerical, negotiation and problem-solving skill
- Decisive and self-starting attitude Ability to manage information sources and work under pressure
- Maintenance planning and programming skills Attention to details
Good to have skills:
- Analytical skills
- Time management skills.
5.) Duty Officer – Kano & Imo
Qualifications
- Bachelor’s Degree or Higher Diploma in any field
- 2 – 3 years proven experience in a similar role
- Advanced computer skills and high attention to detail.
Must have skills:
- Excellent communication and interpersonal
- High-level numeracy
- Must be willing to work outdoor weather conditions under time pressure
- Advanced computer skills and high attention to detail
Good to have skills:
- Problem-solving skill
- Attention to details
- Ability to remain calm personality in difficult situations
- Adaptability to varying weather conditions.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
6.) Treasury Specialist
Location: Lagos
Qualifications
- Around 2 – 5 years of experience.
- Knowledge of local accounting regulations & IFRS.
- Managed banks, Local & FOREX payments; Maintains working-level relations with Banks.
- Must be computer literate and technology savvy.
- Must be a good communicator.
- A high level of analytical and numerical skills is required.
- Strong negotiating and relationship management skills are essential.
- Excellent time management, planning, and organizational skills.
Must Have Skills:
- Knowledge of Accounting Regulations
- Managed payment (Local & Foreign)
- Data Analytic skills
Good to Have Skills:
- Interpersonal relationship
- Time Management
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
7.) Duty Officer – Sokoto
Qualifications
- Bachelor’s Degree or Higher Diploma in any field
- 2-3 years proven experience in a similar role
- Advanced computer skills and high attention to detail
Must have skills:
- Excellent communication and interpersonal
- High-level numeracy
- Must be willing to work outdoor weather conditions under time pressure
- Advanced computer skills and high attention to detail
Good to have skills:
- Problem-solving skill
- Attention to details
- Ability to remain calm personality in difficult situations
- Adaptability to varying weather conditions.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
8.) Airport Manager
Location: Sokoto
Qualifications
- Bachelor’s Degree or Higher Diploma in any field
- 5 years proven experience in Airport Operations
- IATA certification would be an advantage
Must have skills:
- Decision Making skills
- Ability to think outside the box
- Operational Technical Know-how
- Effective Team Management
- Customer Service Skills
- Effective communication
Good to have skills:
- Sales & marketing
- Proficiency in Microsoft Office Suites.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
9.) Lead, Brand Marketing
Location: Lagos
Qualifications
- Bachelor’s Degree in any related field
- Proven track record of developing and executing successful brand marketing campaigns and initiatives.
- Creative thinking and a keen eye for design, ensuring consistent brand aesthetics across various platforms.
- Experience in managing media relations, PR activities, and crisis communication.
- Solid understanding of digital marketing channels, social media platforms, and content marketing strategies.
- Proactive and result-oriented mindset with the ability to work in a fast-paced, dynamic environment.
- Strategic mindset and creative problem-solving skillset
- Excellent communication skills, both written and verbal, with the ability to articulate brand messages clearly and effectively.
Must have skills:
- Creative thinking
- Brand Advocacy
- Relationship Building
- Communication
- Brand Strategy
- Stakeholder Management
Good to have skills:
- Analytical skills
- Leadership Charisma.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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