ipNX Nigeria Limited Recruitment 2024(24 Positions)

Educational Qualifications & Functional Skills

• Education: BSc Computer Science / Computer Engineering / IT Related Disciplines
• Technical: Understanding of Communications Networks. Cisco network certification is required
• Technical: A good grasp of Wireline & Wireless Installations (Fibre & Ethernet Cabling, IP Planning, RF Planning, Network Design, Installation and Maintenance)
• Technology: High degree of Microsoft Office Suite competence [Bonus: Visio, MS Project]
• Language: Fluent English
• Communication: Exemplary Communication Skills [Face to Face and over the telephone]; Ability to communicate effectively at all levels of an organization

Work Experience:

• At least 1 year of experience within the telecoms space as a Network/Communications Engineer
• A good understanding of computer networks as well as some aspects of project management (Cisco Certification | PMP is a bonus)
• A good grasp of technical (wireless & wireline) installations and a willingness to learn more
• Practical Experience with Network Connectivity Devices (Routers & Switches)
• Experience with LAN/WAN Network Design and Configuration
• Good working knowledge of Microsoft Office Suite [including MS Project &Visio]

Remuneration
Industry standards

Application Closing Date
30th April, 2024.

Method of Application
Interested and qualified candidates should :
Click here to apply online

Requirements

• Minimum of 2.2/Upper Credit Bachelor’s Degree in Human Resources, Social Science, Arts & Humanities and other related field.
• 2 years’ experience in performance management.
• Sound knowledge of employment laws, regulations, and statutes.
• Best practices relating to employee performance management.
• Knowledge of human resources management principles, practices, and procedures.
• Knowledge of principles and practices of workforce planning, succession planning and strategic planning.
• Effectively communicating, both orally and written.
• Knowledge of project management principles, tools, and techniques.
• Critical thinking to identify problems, evaluate alternatives, and recommend effective solutions.
• Ability to develop and use of work simplification methods and statistical procedures.

Application Closing Date
15th March, 2024.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: mahanor@ipnxnigeria.net using the Job Position and Location as the subject of the mail.

Requirements

• B.Eng in Computer Engineering, B.Eng Electrical Electronics or any IT related degree. (2.2/ Upper Credit Minimum)
• CCNA (Cisco Certified Network Associate); CCNP (Cisco Certified Network Professional)
• At least 2 years in telecommunications industry,
• Customer centric and stakeholders’ management.
• Good LAN/WAN network design and implementation skills.
• Ability to solve complex problems in the shortest available time using honed analytical skills.
• Good interpersonal skills with customers, vendors and members of team.
• Design and analytical troubleshooting of LAN, WAN network and Internet-data architecture with good knowledge of routing protocols (EIGRP, BGP,OSPF, RIP etc).
• Good knowledge of installation and configuration of core network devices and its relevant integration to the network (LAN, MAN & WAN).
• Ability to use network monitoring/optimization devices (software/hardware) to proffer solutions to network related problem and optimize network performance where necessary.
• Understanding of the base station power supply (dc and ac) architecture and interconnectivity of relevant power devices/components.
• A hands on experience with the following is a must: IP Routing, MPLS, QOS, VPN, DMVPN.
• Knowledge and experience with network security (IPSec Firewalls) is desirable.
• A hand on experience with OSPF and BGP is desirable.
• Experience with Wireless Point-to-Point and Point-to-Multipoint technologies is desirable.

Application Closing Date
15th March, 2024.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: mahanor@ipnxnigeria.net using the Job Position and Location as the subject of the mail.

Requirements

• A Bachelor’s Degree in Sales, Business Management, Communications, Marketing, Customer Relationship Management, Business Administration or any other related field (2.2/Upper Credit)
• At least 5 years of Key Account Management experience
• 5 – 7 Years’ experience in managing strategic Accounts
• Proven experience of driving opportunities through to revenue
• Strong commercial acumen both in terms of managing pipeline and challenging/coaching teams through the sales process
• Ability to penetrate accounts and meet with stakeholders within accounts/sectors
• Capability to be a structured thinker with a strong analytical approach.
• Excellent research, problem solving, and analytical skills, including excellent PowerPoint and Excel capabilities, with impeccable analytical and business judgment
• Understanding local dynamics of the region
• Ability to bring intel that will lead to increased sales
• An expert understanding of best practice account management with the ability to implement both strategic and tactical initiatives
• Creative, upbeat and innovative and be able to effectively communicate key business messages to a diverse audience
• A proven track record in business development and client relationship management in a highly competitive, Business to Business (B 2B) environment.

Application Closing Date
15th March, 2024.

Method of Application
Interested and qualified candidates should send their CV to: mahanor@ipnxnigeria.net using the Job Position and Location as the subject of the mail.

Requirements

• A Bachelor’s Degree in Sales, Business Management, Communications, Marketing, Customer Relationship Management, Business Administration or any other related field (2.2 / Upper Credit)
• At least 5 years of Key Account Management experience
• 5 – 7 Years’ experience in managing strategic Accounts
• Proven experience of driving opportunities through to revenue
• Strong commercial acumen both in terms of managing pipeline and challenging/coaching teams through the sales process
• Ability to penetrate accounts and meet with stakeholders within accounts/sectors
• Capability to be a structured thinker with a strong analytical approach.
• Excellent research, problem solving, and analytical skills, including excellent PowerPoint and Excel capabilities, with impeccable analytical and business judgment
• Understanding local dynamics of the region
• Ability to bring intel that will lead to increased sales
• An expert understanding of best practice account management with the ability to implement both strategic and tactical initiatives
• Creative, upbeat and innovative and be able to effectively communicate key business messages to a diverse audience
• A proven track record in business development and client relationship management in a highly competitive, Business to Business (B 2B) environment.

Application Closing Date
15th March, 2024.

Method of Application
Interested and qualified candidates should send their CV to: mahanor@ipnxnigeria.net using the Job Position and Location as the subject of the mail.

Qualifications

• Educational: B.Eng in Electrical Engineering, Computer Science, or related fields (2.2/Upper Credit Minimum)
• Professional: CFOT certification is advantageous
• Technical: Proficient in Fiber Turnkey Deployments, Civil Works, Microsoft Office, AutoCAD/Visio, GIS
• Communication: Excellent Communication and Presentation Skills

Work Experience:

• 5 years in Turnkey Fiber Deployment and Civil Works
• Proficient in Microsoft Office, MS Project, CAD, and GIS

Other Requirements:

• Hardworking, Tenacious, Tech-Savvy, Result-Driven
• Excellent Decision Quality, Attention to Detail, Problem Solving
• Ability to work with teams, Customer Focus
• Self-Development Dimensions

Application Closing Date
24th April, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Educational Qualifications & Functional Skills

• Academic: Bachelor’s in Computer Engineering, Electrical Engineering, or related degree
• Professional: CCNA, CCNP
• Customer-centric and stakeholder management
• LAN/WAN network design and implementation
• Analytical problem-solving skills
• International collaboration skills
• In-depth knowledge of network devices, installation, and configuration
• Hands-on experience with protocols, routing, and network security
• Familiarity with wireless point-to-point and point-to-multipoint technologies
• Strong organizational and communication skills

Other Requirements:

• Minimum 3 years in the telecommunications industry
• Technical savvy, adaptability, innovation, and result orientation
• Ability to operate with minimal supervision and as part of a team
• Network automation awarenes

Application Closing Date
24th April, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Duties and Responsibilities

• Manage Service request life-cycle: receive, log and take ownership of all general Service Requests and progress to resolution.
• Monitor and escalate based on SLAs, coordinate with other teams as may be necessary to resolve customer issues within the contracted SLAs.
• Proactively monitor all ipNX owned & installed network elements in corporate customers’ premises.
• Ensure daily updates of all complaints not closed (open tickets) by following up with person(s), units and organizations responsible.
• Produce periodic error-free service reports in order to inform both management and external clients of service levels achieved and areas of service improvement required.
• Prepare daily incidence summary reports.

Requirements

• B.Sc/B.Eng Computer Science Computer Engineering /Electrical-Electronics engineering (2.2/Upper Credit at minimum).
• CCNA , CCNP (Desired)
• Strong telecommunications, IP design skills, & in-depth knowledge of IP Network.
• Excellent business communication skills both verbal and written.
• A hands on experience with the following is a must: IP Routing, MPLS, QOS, VPN.
• Knowledge and experience with network security (IPSec Firewalls) is desirable.
• Experience with Wireless Point-to-Point and Point-to-Multipoint technologies is desirable.

Application Closing Date
10th March, 2024.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: mahanor@ipnxnigeria.net using the Job Position and Location as the subject of the mail.

Educational Qualifications & Functional Skills

• University Degree in Project Management, Business Administration, Computer Science, Information Technology or a related field (2.1)
• Post Graduate Degree (MBA, M.Sc., etc.) an added advantage
• Certifications in the Agile practice area – Scrum etc.
• Possession of professional certification is essential

Work Experience:

• Minimum of 3-5 years of experience in IT infrastructure management, with a track record of success in managing complex environments.
• Experience in leading and managing teams, with a focus on developing and motivating team members to achieve goals.
• Strong technical skills in areas such as networking, security, system administration, and cloud computing.
• Experience in developing and implementing IT infrastructure strategies that align with business goals and objectives.
• Proven ability to manage large-scale IT infrastructure projects, from planning and design to implementation and support.
• Experience in vendor management, including negotiating contracts and managing vendor relationships. Knowledge of industry best practices and emerging trends in IT infrastructure management.
• Experience in developing and implementing IT policies and procedures to ensure compliance with regulatory requirements.

Application Closing Date
20th March, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Educational Qualifications & Functional Skills

• B.Sc / B.Eng in Computer Science / Computer Engineering / Electrical / Electronics Engineering.
• CCNA, CCNP (Desired)
• Strong telecommunications, IP design skills, & in-depth knowledge of IP Network.
• Understanding of iTIL v4 service management.
• Excellent business communication skills both verbal and written.

Work Experience:

• Hands-on experience with the following is a must: Routing, Switching, and GPON Technology.
• 3 – 6 years’ work experience.
• Experience with Wired, Wireless Point-to-Point, and Point-to-Multipoint technologies is desirable.
• Candidate must possess excellent customer interface, analytical, and presentation skills and be able to influence internal and external organizations.

Remuneration

• Industry standard.

Application Closing Date
26th March, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Duties and Responsibilities

• Quality Assurance And Compliance on all Outside Plant Deployments and Operations
• Periodic Audit and Verification of As Maintained Information and Records
• Updating and Maintaining Standards and Specifications Documentation
• Updating and Maintaining Training Documentation
• Weekly, Monthly and Quarterly Reporting on Performance Indices as required in the Infrastructure Quality Unit
• Build and maintain a healthy relationship with customers and stakeholders
• Drive internal and external training initiatives for team members.

Requirements

• B.Eng in Electrical Engineering, Computer Science, Computer Engineering, ICT and related courses. (2.2/Upper Credit Minimum)
• 5 years experience in Turnkey Fiber Deployment and Civil Works standards and specifications
• CFOT is an added advantage
• Good Knowledge of Fiber Turnkey Deployments and Civil Works and Materials standards
• Conversant with Microsoft Office Tools, AutoCAD/Visio, A good knowledge of GIS will be an added advantage
• Excellent Communication and Presentation Skills.

Application Closing Date
10th March, 2024.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: mahanor@ipnxnigeria.net using the Job Position and Location as the subject of the mail.

Educational Qualifications & Functional Skills

• A Bachelor’s Degree in Sales, Business Management, Communications, Marketing, Customer Relationship Management, Business Administration or any other related field (2.2/Upper Credit)
• Ability to penetrate accounts and meet with stakeholders within accounts/sectors
• Capability to be a structured thinker with a strong analytical approach.
• Excellent research, problem-solving, and analytical skills, including excellent PowerPoint and Excel capabilities, with impeccable analytical and business judgment
• Understanding the local dynamics of the region
• Ability to bring intel that will lead to increased sales
• An expert understanding of best practice account management with the ability to implement both strategic and tactical initiatives
• Creative, upbeat and innovative and able to effectively communicate key business messages to a diverse audience.
• A proven track record in business development and client relationship management in a highly competitive, business-to-business (B 2B) environment.
• Strong commercial acumen both in terms of managing pipeline and challenging/coaching teams through the sales process.
• A strong knowledge of Pursuit or another relationship/ sales methodology.
• Sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results.
• Excellent quantitative analysis and financial modelling skills; high proficiency in Excel
• Ability to synthesize information quickly and present insights to senior management
• Ability to Understand industry trend
• An active listener, Motivated self-starter, proactive and action-oriented
• Good communication and business writing skills
• Excellent interpersonal, collaboration and problem-solving skills
• Strong persuasive and negotiation skills
• Excellent Presentation skills and customer service capabilities
• Good documentation and process management skills

Work Experience:

• At least 5 years of Key Account Management experience
• 5 – 7 Years’ experience in managing strategic Accounts
• Proven experience in driving opportunities through to revenue
• Strong commercial acumen both in terms of managing pipeline and challenging/coaching teams through the sales process.
• A strong knowledge of Pursuit or another relationship/ sales methodology.
• Exhibits sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results.
• Experience working in large matrixed environments including cross-functional collaboration with a diverse set of stakeholders to get results across multiple groups throughout the organization
• Experience working in the Region
• Experience in selling various product portfolio
• Experience in strategic Key Account planning, mapping key decision makers and building strong relationships with Key Accounts stakeholders
• Leadership experience with a strong business acumen and knowledge of the technical market landscape.
• Experience in Client Management & Growth Strategies of assigned portfolios of clients
• Have proven results in successfully closing new business, ideally selling to blue-chip companies in the region.

Application Closing Date
20th March, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Demonstrate (Key Competencies)
Educational Qualifications & Skills:

• Minimum of 2.1 / Upper Credit Bachelor’s Degree in Computer Science or related field.
• Hands-on experience with Perl programming, Linux, Postgres RDBMS, Apache web server.
• Previous experience with Telco OSS/BSS software.

Work Experience:

• Strong skills in PHP, Python, Ruby on Rails, or Java.
• Experience with Telco OSS / BSS software, Freeside, and FreeRadius.
• Proficiency in JavaScript, JQuery, Angular, React, Vue, XML, CSS3.0.
• System integration skills and knowledge of software development life cycle.

Other Requirements:

• Strong team player and mentor.
• Solid problem-solving skills.
• Quick learner with the ability to organize and prioritize multiple projects.
• Effective communication and interpersonal skills

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Educational Qualifications & Functional Skills

• B.Sc in Accounting / Statistics / Marketing / Sales / Data Analysis/related disciplines
• Business/Project Management Qualification
• Excellent Microsoft Office Suite Competence especially Excel
• Demonstrate a high level of organization and quality with multitasks, efficiency & priority setting
• Understanding of the B2C sales environment.
• Exemplary communication skills – both face-to-face and over the telephone. Ability to communicate effectively at all levels of an organization

Work Experience:

• At least 3 years experience within the telecoms or FMCG space with adequate analytical, project management, documentation and administrative skills and competencies.
• Must demonstrate interpersonal capabilities and leadership.

Application Closing Date
15th March, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Deliverables Expected

• Maintain leadership within key accounts.
• Develop and implement marketing strategies.
• Interact with key decision-makers.
• Provide an annual plan for increasing share of wallet.
• Develop a deep understanding of client priorities.
• Implement effective account strategies.
• Maintain knowledge of competing products/services.
• Maintain relevant data and information for key accounts.
• Ensure profitable sales volume and meet strategic objectives.
• Co-ordinate with teams for excellent service delivery.
• Collaborate with Customer Care and Resource Management teams.
• Define project scope and work on project specifications.
• Identify and develop a target list of vertical markets.
• Prepare pricing documentation for products/services.
• Develop cross-selling relationships within assigned accounts.
• Collate and manage industry data for analytics.
• Provide necessary sales reports, budgets, and market analysis.
• Drive business opportunities and lead database analysis.
• Drive the understanding of customer needs.
• Provide support to account teams and work with internal departments.
• Maintain and develop a prospective client and stakeholder network.
• Develop integrated marketing strategies and tactical plans.
• Generate and drive insight for internal and client audiences.
• Enable customers to meet corporate goals and revenue targets.
• Understand and lead the client’s account planning cycle.
• Grow and develop existing framework accounts.
• Provide strategic CSR thought leadership.
• Influence cross-functional internal partners.
• Represent the business at conferences and exhibitions.
• Accurately report relevant market information.
• Drive and participate in meetings and contribute ideas.
• Understand industry trends and conduct competitor analysis.
• Drive business engagements and high-level meetings.
• Drive revenue opportunities within each client’s portfolio.
• Research customer wants and needs and provide solutions.
• Conceive, organize, and implement sales strategies.
• Ensure financial strategies align with client objectives.
• Handle client inquiries and resolve complaints effectively.
• Build and maintain productive business relationships.
• Achieve budget targets for specific accounts.
• Deliver new business growth and maximize revenue generation.
• Maintain knowledge of new products and services.
• Consistently achieve sales targets and revenue goals.
• Lead new business pitches and onboard new clients.
• Convert leads and obtain necessary documentation.
• Ensure regular follow-up and customer satisfaction.
• Comply with regulatory policies and control procedures.
• Achieve performance targets and identify business opportunities.

Key Competencies
Educational Qualifications & Functional Skills:

• Bachelor’s Degree in Sales, Business Management, Communications, Marketing, Customer Relationship Management, Business Administration, or related field (2.2/Upper Credit).
• Ability to penetrate accounts and meet with stakeholders.
• Strong analytical and problem-solving skills.
• Excellent research, PowerPoint, and Excel capabilities.
• Impeccable analytical and business judgment.

Application Closing Date
26th March, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Description

• As the Team Lead for Data Centre Operations at ipNX, you will be responsible for efficiently managing data centre layout, environment, and infrastructure.

Your role includes:

• Ensuring 99.5% power and cooling availability across all data centres.
• Negotiating with service providers for cost savings and efficiencies.
• Reviewing and signing off on collocation and facility contracts.
• Organizing monthly governance meetings with service providers.
• Proactively detecting and resolving faults in data centres.
• Planning and executing maintenance of network infrastructure.
• Implementing a Disaster Recovery Plan (DCP) for infrastructure facilities.
• Managing assets faults and timely issue management.
• Providing innovative ideas for service improvements.

Key Competencies

• Bachelor’s Degree in relevant field (Telecommunications/Electrical Electronics Engineering / Computer Science).
• 4+ years of experience in Telecommunications Operations management.
• Proven experience in working with multiple suppliers/vendors/partners.
• Advanced knowledge of mobile telecommunications network architecture/technologies.
• Strong communication and negotiation skills.
• Ability to propose systems design and configuration improvements.
• Experience in writing Asset Management Strategy, processes, and procedures.
• Familiarity with Data Centre management is an advantage.

Application Closing Date
10th April, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Educational Qualifications & Functional Skills

• Minimum of Second Class Lower in Social / Management Sciences courses or related fields.
• Professional qualifications from recognized professional boards, will be an added advantage
• Professional telephone manners
• Ability to work in a team to sustain relationships and build rapport
• Able to conduct initial troubleshooting and diagnostics on all enquiries
• Have an understanding and interest in communication methods and what each can provide
• Ability to assimilate information and respond accordingly
• Able to work and learn quickly in a fast-paced, fun and dynamic environment
• Highly organized and able to follow through and prioritize tasks
• Excellent written and verbal communication in English
• Demonstrated passion for our mission, values and customers
• Ability to build successful relationships at all levels
• Excellent analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases
• Have an entrepreneurial spirit
• Ability to demonstrate an understanding of customer needs
• Excellent documentation with intermediate Excel and PowerPoint presentation skills
• Good project and time management skills – Ability to work independently and manage one’s time
• Verbal and written communication skills, problem-solving skills, attention to detail and interpersonal skills

Work Experience:

• A minimum of 2-3 years of relevant experience
• Experience in similar roles within IT or Hospitality environment, preferably both
• Finding solutions for customers and advising them on our services
• Previous experience in Customer Success, Management Consulting, Account Management or any other client-facing role
• Experience in using analytical skills to own problems through to resolution as well as being able to analyse statistical data
• Experience in finding solutions for customers and advising them on our services
• Experience in managing effective customer consultation including using social media tools in business.

Application Closing Date
15th March, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Requirements

• University Degree (2.1) in Project Management, Business Administration, Computer Science, or related field.
• Post Graduate Degree (MBA, M.Sc.) is an added advantage.
• Certifications in Agile practices (Scrum, etc.).
• Professional project management certification (PRINCE2/PMP) is advantageous.
• Ability to develop comprehensive project plans.

Work Experience:

• 3-5 years in project management roles, demonstrating successful project delivery.
• Strong leadership and communication skills.
• Proficiency in project management software (e.g., Microsoft Project, Zoho Project, Trello).
• Experience in managing projects within a fast-paced IT environment.

Other Requirements:

• Customer Focus, Tech-savvy, Action-oriented.
• Results-driven, Innovative, Process Optimization.
• Resilience, Self-Development, Nimble Learning.

Salary
N350,000 / Month.

Application Closing Date
10th April, 2024

How to Apply
Interested and qualified candidates should:
Click here to apply online

Educational Qualifications & Functional Skills

• Minimum 2.1/Upper Credit Bachelor’s Degree in Computer Science, Computer Engineering, Computer Information Systems or any related field or a combination of related experience and education

Work Experience:

• Hands-on experience using Perl, Python, node.js, Golang or PHP
• Hands-on experience with GNU/Linux, MySQL/PostgreSQL, Apache Web Server/ngnix
• Previous experience with Telco OSS/BSS platforms including RADIUS, billing and provisioning
• Strong system analysis and system integration skills
• Strong team leadership and coordination abilities
• Strong knowledge of software development process, quality control and impact assessment
• Experience with distributed version control systems (Git)
• Knowledge of mobile application development platforms, both native and hybrid
• Strong experience building and sustaining an outsourced software development partner network within Nigeria and abroad

Application Closing Date
20th March, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Duties and Responsibilities

• Install, configure, optimize and maintain network connectivity infrastructure & systems for the ipNX
• Network as well as for enterprise customers as per agreed set standards and SLAs.
• Safeguard performance, capacity, availability (>99.9%) and quality of the ipNX network by monitoring emerging incidents and initiating preventive actions.
• Recommend areas of improvements, product enhancements incl. new platforms, features and services that meets present and future needs of the voice communications business.

Requirements

• B.Sc Computer Science / Computer Engineering / IT Related Disciplines (2.1 Upper Credit Minimum)
• At least 2 years experience within the telecoms space as a Network Communications Engineer
• Understanding of Communications Networks. Cisco network certification is required
• Practical Experience with Network Connectivity Devices (Routers & Switches)
• A good grasp of Wireline & Wireless Installations (Fibre & Ethernet Cabling, IP Planning, RF Planning, Network Design, Installation and Maintenance)
• High degree of Microsoft Office Suite competence [Bonus: Visio, MSProject]

Application Closing Date
10th March, 2024.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: mahanor@ipnxnigeria.net using the Job Position and Location as the subject of the mail.

Educational Qualifications & Functional Skills

• Minimum of Second Class Lower in Social/Management Sciences courses or related fields.
• Professional qualifications from the recognized professional boards will be added advantage
• Professional telephone manners
• Ability to work in a team to sustain relationships and build rapport
• Able to conduct initial troubleshooting and diagnostics on all enquiries
• Have an understanding and interest in communication methods and what each can provide
• Ability to assimilate information and respond accordingly
• Able to work and learn quickly in a fast-paced, fun, and dynamic environment
• Highly organized and able to follow through and prioritize tasks
• Excellent written and verbal communication in English
• Demonstrated passion for our mission, values, and customers
• Ability to build successful relationships at all levels
• Excellent analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases
• Have an entrepreneurial spirit
• Ability to demonstrate an understanding of customer needs
• Excellent documentation with intermediate Excel and PowerPoint presentation skills
• Good project and time management skills – Ability to work independently and manage one’s time
• Verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills

Work Experience:

• A minimum of 2-3 years of relevant experience
• Experience in similar roles within IT or Hospitality environment, preferably both
• Finding solutions for customers and advising them on our services
• Previous experience in Customer Success, Management Consulting, Account Management, or any other client-facing role
• Experience in using analytical skills to own problems through to resolution as well as being able to analyze statistical data
• Experience in finding solutions for customers and advising them on our services
• Experience of managing effective customer consultation, including using social media tools in business

Other Requirements:

• Customer Focus
• Tech-savvy
• Action orientation
• Drive results
• Cultivate Innovation
• Ability to optimize work processes
• Resilience
• Self-Development
• Nimble Learning

Application Closing Date
1st April, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

22.) Team Lead, Data Centre Operations

Location: Lagos

23.) Project Manager

Location: Lagos