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Job Description

Intake Coordinator Job Description and Roles/Responsibilities, Qualifications

Intake coordinator job description: In healthcare facilities, intake coordinators welcome, register, and admit patients. They collect patient information and build patient records. They schedule appointments and procedures for upcoming medical treatments. In addition, they answer inquiries about programs and provide referrals when appropriate.

An Intake Coordinator is a medical professional responsible for ensuring that the patient’s information is appropriately documented and compiled, thereby contributing to the patient’s medical history.
Intake coordinators, sometimes known as intake counselors, assist patients with the registration and admissions process at medical facilities, including the documentation of information and medical histories. In addition, they are responsible for answering incoming calls, validating health insurance information, and doing administrative tasks such as filing and faxing . Information Guide Nigeria


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A coordinator of intake oversees the registration of patients or clients as they enter an institution for medical services. As an intake coordinator, your responsibilities include collecting patient records, taking medical histories, and acquiring insurance information from patients. This position requires a high school diploma or GED, proficiency with computers, attention to detail, and prior administrative work experience. Depending on the position’s responsibilities, certain employers may require a bachelor’s degree.

As an Intake Coordinator, you will be primarily responsible for aiding with the coordination of case management services for the educational, therapeutic, medical, and placement requirements of clients in the appropriate program. This employee will also be responsible for ensuring that the intake procedure is streamlined and transparent for all parties involved, as well as working closely with all team members to meet intake and discharge deadlines. In addition, this individual will support program personnel by assisting with client documentation and communication.

The Intake Coordinator will receive and process sensitive client information via phone, fax, email, and in person. The Intake Coordinator will enter monthly report information. The responsibility of an intake coordinator is to admit new patients into healthcare facilities. Upon admitting a patient, they verify the patient’s insurance coverage and complete admissions documentation. In addition, they handle incoming calls to address patients’ inquiries on the admissions procedure. In addition to working in hospitals, hospices, and clinics, an intake coordinator may also work in penal facilities and non-profit organizations. Intake Coordinator Job Description

The Intake Coordinator conducts initial patient assessments to evaluate their mental health issues and treatment requirements. Patients may be assigned to mental health practitioners based on first evaluations. The position of Intake Coordinator requires a master’s degree in a relevant field. Usually reports to the unit/department head. The Intake Coordinator was periodically guided in a number of work-related areas. Exposure to some of the function’s intricate responsibilities. Typically, two to four years of relevant experience are needed to become an Intake Coordinator.

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Intake Coordinator Job Description
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Responsibilities of an Intake coordinator

  • Conducts patient interviews and completes admissions documentation
  • Verifies patient benefits and insurance coverage JAMB Portal
  • Schedules consultations and other healthcare service appointments
  • Answers telephones and does related clerical duties
  • Maintains and creates patient records
  • Schedule consultations, examinations, and procedures.
  • Respond to telephone and email queries
  • Respond to all patient complaints and concerns
  • Perform administrative duties such as filing, copying, and faxing.
  • Prepare and maintain patient charts Romantic Love Message
  • Comply with the facility’s regulations and policies.
  • Patients are welcomed at the institution.
  • Completing and completing all admissions documentation electronically.
  • Verifying each patient’s medical insurance coverage and perks.
  • Appointment scheduling for consultations, testing, and procedures.
  • Responding to email and phone queries.
  • addressing patient issues and complaints.
  • Performing administrative tasks include filing, copying, and faxing.
  • Maintaining and preparing patient records.
  • Complying with the facility’s regulations and policies.
  • Assist the participants in achieving their objectives by collaborating with them on the ISP-described action steps.
  • Assist students with their Individualized Education Program (IEP) to complete activities and meet annual transition-related goals.
  • Organize and conduct research on regulations pertaining to the eligibility of veterans as they pertain to the payment of medical expenses in detail.
  • Assist senior paralegals with patent infringement and securities litigation case management and jury trial preparation.
  • At each appointment, update allergy, medication usage, and immunization history charts for children.
  • Work with medical doctor’s offices, facilities, and patients to ensure that the correct CPT codes are processed for the clinical reviewer.
  • Send referrals to nursing homes, assisted living facilities, and home health organizations.
  • Identify the PCP at the time of admission and encourage communication with the PCP.
  • Perform as a CPR instructor to ensure compliance among employees.
  • Using the ASAM dimensions, determine the appropriate degree of care for each individual client.
  • Assist the nursing staff with the placement process for SNF and home care.
  • Maintain DSM and ASAM knowledge across all levels of care.
  • Monitor all regulatory data collection, submission of reports and files, and CMS guidelines.
  • The audit and resolution of pending or problematic CMS approval cases.
  • Coordination of CPR, AED, and first aid training, national certification examinations, and a registry.
  • Perform daily rounds with a multidisciplinary medical team in order to prepare drug therapy management for ICU patients. 15 Best Photochromic Glass and their Prices in Nigeria
  • Create and host PowerPoint presentations for new families that review school procedures and the online system’s functionality.
  • Enter CPT and ICD-9 codes to pick the proper tests to be performed and diagnoses for the patient.
  • Conduct face-to-face sessions with new patients to obtain detailed demographic information and explain agency policies.
  • Communicate with medical supply companies, pharmacies, and DME suppliers as necessary to acquire cost-effective supplies, medications, and equipment for patients.
  • Daily contact with insurance providers is required to confirm patient eligibility, obtain prior authorizations, and cover services for Medicaid and commercial insurance.
  • Interview prospective client and parent/guardian to establish eligibility for in-home or day treatment counseling program in accordance with Medicaid regulations.
  • Perform a variety of triage duties, including clinical screens, financial evaluation, insurance authorization, and intake schedule.
  • Serve as an oncology resource for all acute care inpatient units.
  • Utilize oncology Assisting individuals who experience mood swings and emotional breakdowns through attentive listening and competent care.

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Roles of an Intake coordinator

  • Input the patient’s demographic information and all important information from the medical record into the EMR.
  • Implement the national schedule for immunizations.
  • Maintain the privacy of patient information in accordance with HIPAA regulations and corporate policy.
  • Receiving clinical data and medical records that are organized appropriately in a transitional EMR system.
  • Maintain and update correct patient immunization records.
  • Ensures that all admission forms are signed and filed correctly
  • Respects the dignity and confidentiality of the client or patient
  • Communicates effectively with other team members to reduce conflict and improve problem resolution.
  • Initiate and respond to calls from prospective clients to establish if we are a suitable provider.
  • Effectively processes documentation for new clients in accordance with protocols.
  • Solicits prospective clients to complete questionnaires or interviews with courtesy and competence in order to collect important data. NYSC Portal
  • Comprehend and convey prospective clients’ insurance advantages and eligibility.
  • Responds to and analyze incoming calls and emails from prospective customers
  • Adhere to all professional and ethical standards of conduct within the healthcare field.
  • Maintain a current insurable driver’s license
  • Always present a nice, clean, and professional appearance
  • Cultural consciousness and sensitivity; Good Morning My Love Message
  • Interact with patients, staff, and vendors in an ethical, trustworthy, and reliable manner.
  • Maintain professional licensure, qualification, and health criteria for this employment.

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Intake coordinator job qualifications/skills

  • GED or high school diploma required.
  • A minimum of two years of experience in the patient intake or medical office management is required.
  • A strong affinity for customer service.
  • Working knowledge of office administration and filing systems.
  • Excellent organizational and time-management abilities.
  • Excellent interpersonal and communication abilities.
  • Excellent computer literacy. 15 Best Animation Software for Marketing Video Online for Free
  • Capability to work in a fast-paced workplace.

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Intake coordinator salary structure in the USA

In the United States, how much does an Intake Coordinator make? The average Intake Coordinator pay in the United States is $58,970, with a salary range of $51,349 to $66,560. Salary ranges can vary greatly depending on a variety of things, including schooling, certifications, supplementary talents, and the number of years you have worked in your field.

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