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Wema Bank Plc Job Recruitment 2021(5 Positions)

Apply for the ongoing Wema Bank Plc Recruitment 2021. See the 5 job positions, descriptions, eligibility, and how to apply. Wema Bank Plc is seeking the services of both graduates and experienced job seekers to fill the vacant positions in their bank. Jamb Result

Wema Bank Plc – Widely reputed as the longest surviving and most resilient indigenous bank in Nigeria, Wema Bank Plc has over the years, diligently offered a fully-fledged range of value-adding banking and financial advisory services to the Nigerian public. Wema Bank Plc Job Recruitment 

We are recruiting to fill the position below: Dollar to Naira Rate

1. Marketing Associate

Job Qualifications

  • BSc / HND from a recognized educational institution
  • Minimum of 2:2 or a lower credit
  • Maximum of 28 years and below
  • Must have completed NYSC.

Application Closing Date
10th December, 2021.

Link to apply: apply online

2. Business Process Analyst

Job Experience

  • Educational Qualification: A Bachelor’s Degree in Business Management, master’s in Business Administration.
  • Minimum years of experience: 2 years of experience in business analysis or a related field.

Other requirements:

  • Excellent stakeholder management skills
  • Excellent documentation skills.
  • Fundamental analytical and conceptual thinking skills.
  • Experience creating detailed reports and giving presentations.
  • Competency in Microsoft applications including Word, Excel, and Outlook.
  • A track record of following through on commitments.
  • Excellent planning, organizational, and time management skills.
  • Experience leading and ddelivering working solutions that solve complex business problems.
  • Accuracy and attention to detail
  • Teamwork skills.

Application Closing Date
30th November, 2021.

Link to apply: apply online

 3.  Job Title: Contact Centre Team Lead

Location: Lagos
Job Type: Full-time
Specialization(s): Banking / Finance / Insurance

Job Summary

  • Ensure the effective & efficient management of the Contact Center by providing first & second level support to customers and ensuring the resolution of complaints received across all channels.

Principal Duties and Responsibilities

  • Ensure that all customer engagement touchpoints [Calls, Emails, Twitter, Facebook, IG, YouTube, App Review, Web review pages etc] are up and running
  • Ensure we have enough manpower on each channel/touchpoint always
  • Ensure all queries and complaints from existing and potential customers are effectively and promptly resolved within SLAs.
  • Ensure high quality of customer interactions with the goal of keeping the customers happy.
  • Escalate all material and unusually difficult customer requests
  • Act as the first line of support and escalation for all customer complaints.
  • Coordinate and collate reports of all interactions.
  • Suggest and implement process and product improvements based on trends.
  • Review, deal and grant approval (checker) for operational requests.
  • Identify development opportunities for the CX agents
  • Train, lead and support CX agents.

Job Experience
Skills & competency:

  • Good verbal and written communication skills.
  • Good leadership and people management skills
  • Ability to resolve customers’ queries.
  • Result oriented. Focuses on getting things finished.
  • Confidentiality
  • Strong Influencing and Persuasive Skills.
  • Ability to handle pressure/conflict.
  • Self-motivated.
  • Team Player
  • Excellent Interpersonal Skills
  • Good problem-solving skills
  • Ability to work with minimal supervision.

Other requirements:

  • Willingness to work on shifts (including weekends & public holidays)

Application Closing Date
28th October, 2021.

Link to apply: apply online

4. Relationship Management Officer (Anambra)

Required Qualifications

  • B.Sc. Banking and Finance,  Business Administration, Digital Marketing or any other related field.
  • 2-8 years of work experience in Commercial Business at any reputable bank or financial institution.

Application Closing Date
8th October, 2021. Pounds to Naira

5. Relationship Management Officer (Lagos)

Required Qualification / Experience

  • B.Sc in Banking and Finance, Business Administration, Digital Marketing or any other related field.
  • 2-8 years of work experience in Commercial Business at any reputable bank or financial institution.Jamb Result

Application Closing Date
8th October 2021.

Link to apply: apply online

Check and Confirm: How much is Dollar to Naira               Pounds to Naira Rate Today



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