Jobs

Interswitch Group Recruitment 2022(28 Positions)

Apply for the ongoing Interswitch Group Recruitment 2022. See the 28 job positions, descriptions, eligibility, and how to apply. Interswitch Group is seeking the services of both graduates and experienced job seekers to fill the vacant positions in their company. Interswitch Group Recruitment

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organizations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment. Jamb form 

We are recruiting to fill the following positions below:

1.) Business Development Executive, Housing & Travels

Location: Lagos

Requirements
Education:

  • Good First Degree from a reputable institution
  • An MBA would be an added advantage.

Experience:

  • 2 – 5 years in similar role in the B2C space.

Technical Competencies:

  • Research and Strategy
  • Business/Market Intelligence
  • Business Analysis
  • Customer Insights
  • Presentation Skills
  • Contract Negotiation
  • Lead Generation.

Behavioral Competencies:

  • Personal Credibility
  • Customer (internal & external) focus
  • Oral & Written communication
  • Collaboration
  • Analytical Thinking/Solving Problems
  • Result-oriented
  • Ability to multi-task
  • Confident
  • Ability to work well under pressure
  • Adventurous/ intuitive.

Application Closing Date
21st May, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online

2.) Group Head, Business Analytics

Location: Lagos

Requirements

  • Academic Qualification(s): Good First Degree in Computer Engineering / Science / Statistics / related field.
  • Professional Qualification(s): Relevant Certifications in analytics tools such as Tableau, Power Bi and any data engineering/science tools is an added advantage.
  • Professional knowledge of state-of-the art tools and methodologies.
  • Proven leadership skills in managing a team.
  • Experience (Number of relevant years): Minimum of 10 years in an Analytics role inclusive of 5 years in related roles for data driven purpose such as business analysis, operations reporting, statistics, project management reporting, etc and at least 3 years in a Managerial position.

Application Closing Date
8th July, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

See Other Related Jobs:

3.) Team Lead, Technology Risk & Business Continuity

Location: Lagos

Requirements
Academic Requirement:

  • A First Degree in a numerate discipline – Computer Science, Engineering, Mathematics, and so on

Professional Qualification:

  • At least two (2) of ISo223001, CISM, CISSP, CRISC, ISO31000

Experience:

  • Minimum of 8 years of relevant experience in Information System or Technology Risk Management and Business Continuity Management in Technology, Financial or Payment industries

Key Skills and Competencies:

  • Technology Risk Assessment
  • Technology Control Design & Testing Techniques
  • Business Continuity Management
  • Business Process Improvement
  • Industry Knowledge and Collaboration.

Application Closing Date
13th May, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

See Other Related Jobs:

4.) Team Lead, Information Systems Audit

Location: Lagos

Requirements
Experience & Qualifications:

  • Bachelor’s and/or Advanced Degree in Computer Science or any related disciplines
  • Professional certification (CISA, CRISC, ISO 27001, ISO 22301, ISO 20000, PCIDSS etc) Other general IT certifications is a good advantage
  • 7 – 9 years relevant experience in IT Audit including 3 years managing others in a supervisory position
  • Prior experience working in fintech or payment services firm; Big 4 professional service firm; banking or other financial services firm, technology firms etc will be an advantage
  • Hands-on experience in IT risk and control auditing; IT general controls and IT application controls auditing; and IT security audit
  • Experience in Blockchain Capabilities, ITGC, Integrated Management Systems Audit, SQL, Virtualization, Cloud, Big Data, Retail payment systems, AIOps, Dev|Ops, etc
  • Good understanding of the latest IT auditing techniques and use of tools
  • Complex problem-solving skills and ability to work under pressure

Competencies:

  • IT Audit
  • Data analysis skills
  • IT Risks, threats, and vulnerabilities
  • IT Security
  • Application controls
  • Database and network controls
  • Business communication and presentation skills
  • People skills
  • Governance, Risks and Compliance Frameworks
  • Digital and Network Forensic Investigation
  • Database Management, Operating Systems, Messaging, Networking, Storage Area Networks and Security Devices)
  • Enterprise Architecture Framework

Application Closing Date
30th June, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online

5.) Lead, Strategy & Insights

Location: Lagos

Requirements
Education:

  • University First Degree in Business Administration, Statistics, Sales and Marketing or any finance related field.

Experience:

  • At least 7 years’ experience in strategy and data analysis and reporting in the financial or Fin Tech industry to enable the job holder to deal with most situations and to advise others
  • At least 2 years’ experience of supervising and directing people and other resources to achieve specific end results within limited timeframe

Technical Competencies:

  • Action Planning
  • Business Requirements Analysis
  • Commercial Acumen
  • Sales/Business Planning and Coordination
  • Review and Reporting
  • Data Collection and Analysis
  • Data Control
  • Planning and Organizing
  • Compliance Management.

Behavioural Competencies:

  • Manages Complexities
  • Communicates Effectively
  • Ensures Accountability
  • Plans and Aligns
  • Balances stakeholders
  • Drives Results
  • Optimises Work Processes
  • Financial Acumen
  • Business Insight
  • Collaboration skills
  • Customer Focus.

Application Closing Date
28th May, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online

See Other Related Jobs:

6.) Senior Program Manager

Location: Lagos

Requirements

  • Academic Qualification(s): Bachelor’s Degree in Computer Science, Information Technology or a relevant field preferred
  • Professional Qualification(s): Certified scrum master, SAFe preferred Experience
  • (Number of relevant years): At least 6 years of experience as a scrum master or in a similar role; Working knowledge of agile methodology, techniques, and frameworks, such as SAFe, Scrum or Kanban, to deliver solutions

Application Closing Date
30th May, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

7.) Program Manager

Location: Lagos

Requirements

  • Academic Qualification(s): Bachelor’s Degree in Computer Science, Information Technology or a relevant field preferred
  • Professional Qualification(s): Certified scrum master, SAFe preferred Experience (Number of relevant years): At least 3 years of experience as a scrum master or in a similar role; Working knowledge of agile methodology, techniques, and frameworks, such as SAFe, Scrum or Kanban, to deliver solutions.

Application Closing Date
27th May, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

See Other Related Jobs:

8.) Quality Assurance Engineer

Location: Lagos

Requirements

  • Academic Qualification(s): Minimum of a Bachelor’s Degree / HND in Computer / System / Electrical / Electronic Engineering / Computer Science or a related discipline
  • Professional Qualification(s): Optional, ISTQB is a plus
  • Experience (Number of relevant years): 1 – 2 years hands on experience in Testing and Automation.

Application Closing Date
27th May, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

9.) Senior Quality Assurance Engineer

Location: Lagos

Requirements

  • Academic Qualification(s): Minimum of Bachelor’s Degree / HND in Computer/System/ Electrical/ Electronic Engineering/ Computer Science or a related discipline.
  • Professional Qualification(s): Relevant qualifications such as ISTQB
  • Experience (Number of relevant years): at least 5 years hands on experience in Testing and Automation.

Application Closing Date
27th May, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

10.) Senior Software Engineer (Backend)

Location: Lagos

Requirements

  • Academic Qualification(s): Minimum of Bachelor’s Degree / HND in Computer/System/ Electrical/ Electronics Engineering/ Applied physics/ Computer Science or a related discipline
  • Experience (Number of relevant years): At least 5 years hands on experience writing production quality codes.
  • Technical Competencies: Java
  • SQL Server
  • Redis
  • MongoDB
  • NUnit
  • Micro-service development
  • Docker
  • SonarQube
  • Kubernetes.

Preferred Programming Language:

  • JAVA. To design, code, test, analyse and manage software programs and applications that drive the Interswitch’s strategy, products and third-party business.

Application Closing Date
8th June, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

11.) Senior Software Engineer

Location: Lagos

Requirements

  • Academic Qualification(s): Minimum of Bachelor’s Degree / HND in Computer/System/ Electrical/ Electronic Engineering/ Applied physics/ Computer Science or a related discipline Professional Qualification(s): Optional
  • Experience (Number of relevant years): At least 5 years hands on experience writing production quality codes.

Application Closing Date
2nd June, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online

12.) Enterprise Agile Coach

Location: Lagos

Requirements

  • Bachelor’s Degree or equivalent experience
  • Possess one or more of the following certifications or equivalent: SAFe Program Consultant (SPC), Certified Scrum @ Scale Trainer, Certified Scrum Trainer (CST), Professional Scrum Trainer (PST)
  • ICAgile certifications
  • Six Sigma Green Belt certification or higher
  • 12 years of relevant work experience
  • Job-related experience, At least 3 years of experience leading teams in an Agile environment, including software development, and multi-team projects
  • Experience supporting senior leaders, Product Managers, Product Owners, Scrum Masters, and other coaches to change mindsets and behaviours to align with the agile ways of working
  • Experience working with Scrum, Kanban, Feature Driven Development, Test-Driven Development, Continuous Integration & Delivery, DevOps, XP
  • Demonstrated experience leading autonomous teams, ideally demonstrating strong servant leadership.

Application Closing Date
1st July, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online

13.) Team Lead, Information Security Operations Audit

Location: Lagos

Requirements
Experience & Qualifications:

  • Bachelor’s and / or Advanced Degree in Computer Science or any related disciplines.
  • Professional certification (CISA, SCCP, CCSA, CRISC, CISSP, CEH, ISO 27032, ISO 22301 & ISO 27001, ISO 20000, COBIT 5, CCISO etc)
  • 7 – 9 years relevant experience in IT audit and IT security audit, including 3 years managing others in a supervisory position
  • Prior experience working in fintech or payment services firm; Big 4 professional service firm; banking or other financial services firm, technology firms etc will be an advantage
  • Hands-on experience in IT risks, control, and security auditing; IT general controls and IT application controls auditing; and IT security audit
  • Experience in Blockchain Capabilities, ITGC, Integrated Management Systems Audit, SQL, Virtualization, Cloud, Big Data, Retail payment systems, AIOps, Dev|Ops, etc
  • Good understanding of the latest IT auditing techniques and use of tools Complex problem-solving skills and ability to work under pressure.

Competencies:

  • Security Operations Audit
  • Data analysis skills
  • IT Risks, threats, and vulnerabilities
  • Information and Cybersecurity Risks
  • Cybersecurity Frameworks and Standards
  • Data Privacy Regulation
  • Application Security
  • Database and Network Security
  • Business communication and presentation skills
  • People skills
  • Governance, Risks and Compliance Frameworks
  • Security and Forensic Investigations
  • Enterprise Security Architecture Framework(s)

Application Closing Date
30th June, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online

14.) Information Security Engineer – User Access

Location: Lagos

Academic Qualification

  • A First Degree in a Numerate discipline – Computer Science, Engineering, Maths, etc

Professional Qualification(s):

  • At least 1 of the following will be an added advantage: Security+, ISo27001, ISO31000 Experience (Number of relevant years).
  • Minimum of 2years of relevant experience in Information Security, Financial or Payment industries.

Requirements:

  • Proficiency with Active Directory Users and Computers.
  • Architecting and reviewing Federated Single Sign-On using various open standards, particularly Security Assertion Markup Language (SAML), OpenID or OAuth protocol
  • Proficient knowledge of SQL database(DML ,DDL activities)
  • Proficient knowledge of core IT (Infrastructure, Applications)
  • Knowledge of Postilion and Postcard
  • Proficient knowledge of security methods, processes and tools
  • Proficient knowledge of key generation/Import/Export ceremony
  • Good strategic planning and management skills
  • Sound understanding of Cryptography and its application in electronic channels
  • Good interpersonal and communication skills and the ability to work effectively with business stakeholders
  • Sound conflict management skills
  • Good administrative and managerial ability
  • Customer-centricity
  • Creative, results-oriented and analytical with strong problem-solving capability

Application Closing Date
14th July, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online

15.) Senior Data Scientist

Location: Lagos

Responsibilities

  • Provide data science functions across the group
  • Extending company’s data with third party sources of information when needed
  • Enhancing data collection procedures to include information that is relevant for building analytic systems
  • Processing, cleaning, and verifying the integrity of data used for analysis
  • Develop machine learning and AI models to increase and optimize customer experiences, revenue generation, KPI and other business outcomes
  • Doing ad-hoc analysis and presenting results in a clear manner
  • Provide support as required to assist clients in applying the generated insights to their business
  • Ensure proper configuration management and change controls are implemented as regards acquired data and working documents used for analysis and modelling
  • Create/use automated anomaly detection systems and constantly tracking of its performance
  • Building your knowledge and learning new skills by attending workshops, seminars and conferences or self-learning materials
  • Research and identify new initiative opportunities and process improvements
  • Contribute to in-house data science tools
  • Build, test, and deploy models, as well as maintain the underlying infrastructure
  • Mentor team members and provide leadership
  • Create data initiative roadmaps from company strategies

Requirements

  • Minimum of 5 years in a Data Science role and experience a number crunching role for reporting purpose such as operations reporting, statistics etc.

Application Closing Date
12th July, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online

16.) Big Data Engineer

Location: Lagos

Job Description

  • To work on the collecting, storing, processing, and analyzing of huge sets of data. The primary focus will be on choosing optimal solutions to use for these purposes, then maintaining, implementing, and monitoring them.
  • You will also be responsible for integrating them with the architecture used across the company. You are at the intersection of data, engineering and product.

Responsibilities

  • Selecting and integrating any Big Data tools and frameworks required to provide requested capabilities
  • Implementing ETL processes
  • Design, build, maintain and test robust data pipelines for different types of data streams.
  • Monitoring performance and advising any necessary infrastructure changes
  • Analyzing data and defining data retention policies.

Requirements

  • B.Sc in Computer Science/Engineering or related field
  • Big Data related certifications/qualifications
  • Minimum of 3+ years of industry experience in a big data role.

Application Closing Date
12th July, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

17.) Data Scientist

Location: Lagos

Responsibilities

  • Provide data science functions across the group
  • Extending company’s data with third-party sources of information when needed
  • Enhancing data collection procedures to include information that is relevant for building analytic systems
  • Processing, cleaning, and verifying the integrity of data used for analysis
  • Develop machine learning and AI models to increase and optimize customer experiences, revenue generation, KPI and other business outcomes
  • Doing ad-hoc analysis and presenting results in a clear manner
  • Provide support as required to assist clients in applying the generated insights to their business
  • Ensure proper configuration management and change controls are implemented as regards acquired data and working documents used for analysis and modelling
  • Create/use automated anomaly detection systems and constantly tracking of its performance
  • Building your knowledge and learning new skills by attending workshops, seminars and conferences or self-learning materials
  • Research and identify new initiative opportunities and process improvements
  • Contribute to in-house data science tools

Requirements

  • Good First Degree in Computer Science/ Statistics/ related field
  • Minimum of 2 years experience in a Data Science role.

Application Closing Date
12th July, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online

18.) Client Account Management Executive

Location: Lagos

Responsibilities
Relationship Management:

  • Manages communication with customers on upgrades, outages and issues
  • Obtains feedback from customers on service issues
  • Engages internal stakeholders to resolve customer issues in a timely manner
  • Carries out monthly service quality review sessions with key customers
  • Carries out quarterly service quality review sessions with Tier 2 customers
  • Monitor Service Experience for new products and services

Contract Management:

  • Manages payments, billing and receivables anniversaries
  • Liaises with Service Managers and Legal Team to Draft SLAs and contracts
  • Works with Service Managers and Legal Team to Review SLAs and contracts with customers
  • Works with Service Managers and Legal Team to Review SLAs and contracts with partners
  • Works with support teams to ensure that customers get adequate support and proper communication to drive satisfaction and usage
  • Manages current service offerings by ensuring SLAs are met by the operations team and support team or other teams
  • Ensures contracts are renewed as and when due

Continuous Service Improvement:

  • Identifies areas for service enhancements/service improvements
  • Analyses market trends so as to be able to provide input on product and service enhancements

Service Performance Review/ Analysis:

  • Conducts customer surveys
  • Provides insights on industry trends or initiatives from key customers
  • Regularly meets with our top 10 customers, to review service performance
  • Conducts service performance review with service managers and internal teams to assess SLA breaches
  • Provides feedback from customers to Service Managers

Reporting:

  • Generates reports on service quality and contract management.

Requirements

  • Academic qualification(s): A good Degree in Computer Science or Social Sciences (Relevant Experience Supersedes this however)
  • Experience: 5 years of experience in a similar function.

Application Closing Date
15th August, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online

19.) Project Manager

Location: Lagos

Responsibilities

  • Ensure projects within the portfolio are completed on time, on the scope and with a high degree of customer satisfaction
  • Accountable for maintaining good communication lines for project performance reports periodically, to support Line Business’ executive decision making
  • Collaborate with the business line to ensure that all projects in the assigned portfolio receive the required attention
  • Engage C-level stakeholders regularly to ensure that projects are properly prioritized
  • Work with the Business Partner from the Financial Management group to establish targets for the fiscal year
  • Work with the Value Realization team to ensure that projects are closed as at when due and ensure the realization of budgeted revenue
  • Manage the project portfolio of Line Business, by continuously reviewing, updating, and optimizing the portfolio to ensure alignment with evolving organizational strategy, goals, and objectives
  • Ensure adherence and compliance to organizational process and industry standards
  • Coordinate sprints, retrospective meetings and daily stand-ups
  • Coach team members in Agile frameworks
  • Facilitate internal communication and effective collaboration
  • Be the point of contact for external communications (eg from customers or stakeholders)
  • Work with product owners to handle backlogs and new requests
  • Resolve conflicts and remove impediments that occur
  • Help teams implement changes effectively
  • Ensure deliverables are up to quality standards at the end of each sprint
  • Help build a productive environment where team members ‘own’ the product and enjoy working on it
  • Advice proactively on projects that will require management intervention and provide feedback to the business team
  • Partake in Project process review and improvement
  • Coordinate elicitation exercises for Client solution requests with various SMEs and stakeholders
  • Prepare Business Requirements Documents or Statement of Work

Requirements

  • Academic qualification(s): A good Bachelor’s Degree in a relevant field
  • Professional qualification(s): APM, Prince2, and PMP would be added advantage

Experience:

  • At least 3 years of experience as a Project Manager/Scrum Master or in a similar role
  • Working knowledge of Agile methodology, techniques, and frameworks, such as SAFe, Scrum or Kanban, to deliver solutions.

Application Closing Date
15th August, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online

20.) EFT Engineer

Location: Lagos

Requirements

  • Academic Qualification: B.Eng / B.Sc in Electrical / Electronics, Computer Science or Information Technology inclined degree

Professional Qualification:

  • ACI Products – User & Specialized Training
  • Microsoft SQL MCTS – Database administration
  • Partners product certifications – Thales HSM, Double Take, ScoreBridge, Stratus, VMWare
  • Java Fundamentals
  • Experience (Number of relevant years): 0-1

Physical Exertion:

  • Conveyance of Hardware equipment to customer location
  • Conveyance of laptop to customer location

Work Exposure:

  • Cold Server Room
  • Overnight implementations at customer site

Work Cycle:

  • Normal working hours
  • Adhoc but occasional issue resolution at non-regular hours
  • Travel Requirement: Occasional.

Application Closing Date
5th August, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online

21.) Communications and Content Specialist

Location: Lagos

Requirements

  • Qualifications: Academic Qualification: Good Bachelor’s Degree in relevant discipline
  • Professional Qualification(s): NIPR, APCON, CIM (not mandatory)
  • Experience (No of Relevant Years): 3 years’ experience in Brand Management and Communications, or Public Relations

Competencies:

  • Communication
  • Relationship management
  • Resourceful and can identify requirements
  • Analytical and metrics-driven
  • Flexible and adaptable
  • Ability to multi-task
  • Skills
  • Strategic Thinking
  • Knowledge of Interswitch Product offerings and brands
  • Project Management
  • Stakeholder management.

Application Closing Date
5th August, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online

22.)Team Lead, Finance Audit

Location: Lagos

Education & Qualifications Required

  • First Degree in Accounting, Business, Economics, technology, and / or Social Science
  • ACA, ACCA, or other accounting professional qualifications required
  • CIA, CISA, and other related audit qualification
  • 7 years of relevant experience including internal audit external auditing; finance reporting and control with at least 3 years supervising others
  • Understanding and application of internal control concepts to plan, perform, manage and report evaluations
  • Experience in executing end-to-end ICFR program and strong business control experience
  • Knowledge of technical accounting and International Financial Reporting Standards IFRS
  • Prior experience working in Big 4 professional service firm; fintech or payment services firm; banking or other financial services firm, technology firms etc will be an advantage
  • Application of best practice audit standards and latest audit techniques, and tools
  • Experience in data analytics and continuous auditing
  • Knowledge of fraud schemes and indicators

Competencies:

  • Application of leading internal audit standards, risk management and control methodologies
  • International Professional Practice Framework (IPPF) including International Standard for the Professional Practice of Internal Auditing
  • International Financial Reporting Standards (IFRS) / Technical accounting and reporting standards
  • Auditing internal control over financial reporting (ICFR/Sox) in line with applicable regulations
  • Auditing business processes/cycles
  • Data analytics skills & proficiency in use of CAAT
  • Excellent communication skills – verbal, written, presentation; ability to communicate effectively across regional and/or functional line
  • Critical thinking and attention to detail
  • Good understanding of risks and controls for Business Processes
  • Creative, self-starter, quick thinker and dedicated individual
  • Strong analytical and problem-solving skills, with demonstrated intellectual and analytical rigo
  • Team-orientation collaboration and stakeholder management.

Application Closing Date
2nd August, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online

23.) Head, Service Reconciliation

Location: Lagos

Requirements
Behavioral Competencies:
Collaborates:

  • Builds partnerships and works collaboratively with others to meet shared objectives, For example, finds many ways to add value to the team; probes to draw out richer input from others; is a valued resource who goes out of the way to help others

Customer focus:

  • Builds strong customer relationships and delivers customer-centric solutions, For example, keeps in contact with customers to ensure problems are resolved, or to improve customer service
  • Studies customer feedback and emerging customer needs and uses these to determine some creative new ideas

Plans and aligns:

  • Plans and prioritizes work to meet commitments aligned with organizational goals, For example, adopts a sequence of activities that allows for optimal efficiency and effective coordination with others
  • Makes skillful use of resources and support to deliver efficient, high-quality work

Manages complexity:

  • Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems, For example, looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options

Ensures accountability:

  • Holds self and others accountable to meet commitments, For example, accepts responsibility for own work, both successes and failures
  • Handles fair share and does not make excuses for problems
  • Usually meets commitments to others

Demonstrates self-awareness:

  • Uses a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses, For example, seeks and responds to constructive feedback in a positive and professional way
  • Seeks to understand own impact on others; acknowledges mistakes and finds ways to avoid repeating them

Optimizes work processes:

  • Knows the most effective and efficient processes to get things done, with a focus on continuous improvement, For example, uses metrics and benchmarks to monitor accuracy and quality
  • Takes steps to make methods productive and efficient
  • Promptly and effectively addresses process breakdowns

Develops talent:

  • Develops people to meet both their career goals and the organization’s goals, For example, shares own experience and expertise with others if asked
  • Provides constructive feedback and other support for other people’s development

Drives results:

  • Consistently achieves results, even under tough circumstances, For example, holds self to high standards of performance; sets some challenging goals; wants to achieve meaningful results; pursues initiatives/efforts to successful completion and closure
  • Focuses on key goals, even during setbacks and obstacles.

Technical Competencies:
Computer skills:

  • Supports business processes without supervision by understanding and effectively using standard office equipment and standard software packages, while providing technical guidance as needed

Data Collection and analysis:

  • Works without supervision and provides technical guidance when required on analyzing data trends for use in reports to help guide decision making

Resource Scheduler:

  • Applies concepts of knowledge/skill without requiring supervision; also able to provide technical guidance when required

Humanity:

  • Service Desk tools
  • Applies concepts of knowledge / skill without requiring supervision; also able to provide technical guidance when required
  • CRM; JIRA; Sharepoint

Knowledge Base tools:

  • Applies concepts of knowledge/skill without requiring supervision; also able to provide technical guidance when required Confluence

Interswitch Bespoke Applications:

  • Applies concepts of knowledge / skill without requiring supervision; also able to provide technical guidance when required PAYDirect; Caesar; Extraswitch; WebPAY

Postilion Applications:

  • Applies concepts of knowledge / skill without requiring supervision; also able to provide technical guidance when required
  • Postcard; Office; Realtime

Microsoft Suite:

  • Applies concepts of knowledge / skill without requiring supervision; also able to provide technical guidance when required
  • Excel; Word; Powerpoint

Action Planning:

  • Works without supervision and provides technical guidance when required on developing appropriate plans or performing necessary actions based on recommendations and requirements

Planning and Organizing:

  • Works without supervision and provides technical guidance when required on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives

Data Management:

  • Works without supervision and provides technical guidance when required on acquiring, organizing, and processing data to fulfill business objectives

Policy and procedures:

  • Works without supervision and provides technical guidance when required on developing, monitoring, interpreting and understanding policies and procedures, while making sure they match organizational strategies and objectives

Review and Reporting:

  • Works with guidance (but not constant supervision) to review and create relevant, lucid and effective reports.

Education

  • General Education- University (First Degree)

Experience:

  • Experience enables job holder to deal with the majority of situations and to advise others (Over 3 years to 6 years)
  • Managerial Experience (1 to 2 years).

Application Closing Date
1st August, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online

24.) Business Development Manager – Enterprise Rewards (DPS)

Location: Lagos

Requirements
Functional/ Technical:

  • Technical skills required to create proposals, design solutions to meet client requirements
  • Information Gathering & Data Analysis
  • Strategy & Business Case/plan Documentation
  • Brilliant Presentation and negotiation skills
  • Superb Products/ Services Knowledge and the loyalty/Rewards industry awareness

Managerial:

  • Time Management, Tact and Diplomacy
  • Critical thinking, Effective Time management and Active listening  Proactive, organized and handle self and others under stressful and uncertain environments
  • Excellent organizational skills to meet goals and set priorities

Behavioural:

  • Personal Credibility/integrity  Customer centric (internal & external)

Excellent Communication:

  • Oral & Written
  • Analytical Thinking/Solving Problems
  • Highly attentive to detail and Ability to multi -task
  • Friendly, confident and approachable
  • Tactful and Ingenious.

Application Closing Date
8th September, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online

25.) Business Development Manager – Value Added Service (VAS)

Location: Lagos

Requirements
Functional / Technical:

  • Technical skills required to create proposals, design solutions to meet client requirements
  • Information Gathering & Data Analysis
  • Strategy & Business Case/plan Documentation
  • Brilliant Presentation and negotiation skills
  • Superb Products/ Services Knowledge and VAS industry awareness

Managerial:

  • Time Management, Tact and Diplomacy
  • Critical thinking, Effective Time management and Active listening
  • Proactive, organized and handle self and others under stressful and uncertain environments
  • Excellent organizational skills to meet goals and set priorities Behavioural:
  • Personal Credibility/integrity
  • Customer centric (internal & external)

Excellent Communication:

  • Oral & Written
  • Analytical Thinking/Solving Problems
  • Highly attentive to detail and Ability to multi -task
  • Friendly, confident and approachable
  • Tactful and Ingenious.

Application Closing Date
8th September, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online

26.) Site Reliability Engineer

Location: Lagos

Qualifications

  • Academic Qualification(s) – Good First Degree in Computer Science / Computer Engineering or other related fields
  • Professional Qualification(s) – Service Management Certifications (eg ITIL) is an advantage.
  • Experience (Number of relevant years) – Minimum of (1) year relevant experience.

Requirements:

  • Expertise in Linux and Windows Operating systems and Shell scripting
  • Technical experience working with cloud technologies
  • Build and Deployment Management (Jenkins) in a CI/CD workflow
  • Experience with Chef, Puppet or Ansible, automating all aspects of system and server management
  • Good understanding of distributed systems and container technologies like Docker/Kubernetes container infrastructure and orchestration
  • Good understanding of SLO and SLI for Applications
  • Experience with DNS, Networking and High Availability solutions
  • Proficient in at least one of the following languages: Python, Ruby, Go Ability to work across teams to continuously analyze system performance in production, troubleshoot reported issues, and proactively identify areas in need of optimization
  • Previous experience with developing and driving real time monitoring solutions that provide visibility into site health and key performance indicators
  • Working knowledge of databases
  • Working understanding of Load balancing technologies.
  • Working understanding of IT service management (Incident, Problem, Change and Knowledge management).
  • Ability to work within a technical team of support engineers through day-to-day operations and critical incidents.

Application Closing Date
8th September, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

27.) Team Lead, Compute & Storage

Location: Lagos

Requirements
Formal Education & Certification:

  • University Degree in the field of Computer Science or “STEM” major (Science, Technology, Engineering and Math) or related field
  • Certification in VMware, NetApp, Cloud, Kubernetes or similar technologies is a plus

Knowledge & Experience:

  • Experience with cloud and container technology
  • Minimum of 7 years of experience in supporting Server environments (Windows, Linux), VMware environments, and in managing (designing, configuring, upgrading, etc) storage solutions and backup solutions
  • Must have 1-3 years of experience in managing public cloud-based solution and resources in multiple availability zones
  • Experience with Dell, Lenovo, Cisco UCS, HP, Nutanix and NetApp technologies
  • Experience with NetApp storage technologies or alternatives like EMC, EqualLogic, or Nimble
  • Experience with backup tools like Commvault or Veeam
  • Experience monitoring production systems, root cause analysis, and troubleshooting
  • Scripting languages (Powershell, Python, Ansible, Terraform)
  • Personal Attributes
  • Teamwork
  • Leadership
  • Ability to set and manage priorities judiciously
  • Excellent written and oral communication skills
  • Excellent interpersonal skills
  • Strong tactical skills, analytical, evaluative, and problem-solving abilities
  • Ability to articulate ideas to both technical and non-technical requirement
  • Exceptionally self-motivated and directed
  • Keen attention to detail.

Application Closing Date
30th September, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

28.) Change Management Executive

Location: Lagos

Requirements
Education:
General Education:

  • A Bachelor’s Degree in Organizational Change Management, Marketing, Behavioral Economics, Communications, Organizational Psychology, IT-related area, Business or any related discipline.
  • Experience with Organizational Change Management Methodologies like ADKAR®
  • Evidence of strong industry/sector participation and relevant professional certifications such as:
    • Lean Six Sigma Green Belt
    • ISO 9001 Foundation
    • Prosci or other change management certification is preferred

Experience:
General Experience:

  • 2-3 experience in one or more of the following fields: internal communication, change management, project management, training, organizational development
  • 2-3 years of experience applying a structured change management approach within the corporate setting

Managerial Experience:

  • Basic experience of coordinating the work of others (4 to 6 months).

Behavioural Competencies:
Drives Results:

  • Consistently achieves results, even under tough circumstances
  • For example, regularly pushes self to achieve outstanding outcomes; consistently establishes bold goals for own performance; is passionate about excellent results and significant contributions
  • Shows great tenacity to complete goals/initiatives in a timely way.

Communicates Effectively:

  • Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences
  • For example, listens attentively and takes an interest
  • Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.

Collaborates:

  • Builds partnerships and works collaboratively with others to meet shared objectives
  • For example, encourages coworkers and external partners to work together as a team, and makes sure they get credit for doing so
  • Encourages people to share their honest views, responds in a non-defensive way when they do.

Being Resilient:

  • Rebounds from setbacks and adversity when facing difficult situations
  • For example, shows great composure, a positive attitude, and strong judgment, even in adverse situations, gains maturity and wisdom and shares life lessons with others
  • Responds resourcefully to crises, helps others remain productive and positive.

Skills:
Digital Literacy:

  • Digital literacy has become essential for change management positions because today’s change efforts are driven by digital technology
  • Must understand digital business models, such as agile, to improve change program timelines, decrease costs, and get better results.

Measurement And Analysis:

  • Ability to measure progress and make sure the change accomplishes the results it’s meant to; Identify the key performance indicators (KPIs) that measure the project’s success based on its goals
  • Performs intermediate reporting analysis to spot trends, gaps, traps, and triggers, utilizing various data analysis techniques as required
  • Prepare insightful presentations to highlight key findings from data analysis done.

Risk Management:

  • Demonstrate an understanding and application of risk management policies and procedures; escalate issues when appropriate
  • Understand Interswitch’s corporate governance structures and processes and adapt process management to ensure compliance with risk management provisions and requirements.

Project Management:

  • Applies concepts of knowledge / skill without requiring supervision; also, able to provide technical guidance when required
  • Ensures that key activities in delivering customer requirements are appropriately planned for and their benefits capture in realistic terms.

Application Closing Date
29th September, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online

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