GUO Logistics Limited Recruitment 2022(3 Positions)

Responsibilities
We are looking for Vehicle maintenance officers (2 positions) who would handle the following responsibilities:

• Supervise and coordinate activities of maintenance technicians
• Ensure quality, compliance, and safety of company’s assets
• Supervicetechnicians for completion of work
• Managethe shift and overtime of technicians where necessary
• Implements HSE standards in the maintenance activities
• Maintain records and reports as necessary
• Maintain regular attendance of technicians

Requirements

• B.Sc in Mechanical Engineering
• Minimum of 2 years experience in Vehicle maintenance space.
• Great interpersonal skills.
• Strong problem solving skills.
• Great attention to details.
• Ability to work unsupervised

Application Closing Date
3rd August, 2022.

Method of Application
Interested and qualified candidates should send their CV to: hr.cv@guotransport.com.ng using the Job Title as the subject of the email.

Job Responsibilities
We are looking for Logistics Officers to work alongside the Resolutions teams to handle the following duties:

• Resolve station & customer escalated issues – missing /damaged/ delayed – daily/weekly report
• Monitor and track unacknowledged parcels to resolution – Daily report
• Data spooling and extraction
• Notify affected stations (Origin/destinations); email and phone calls
• Track responses and update the database & escalate when there is no response
• Escalate process failures – root cause
• Follow through on all escalated issues (closure)….
• Reports; system issues, process failure, pending issues, resolved issues, personnel queries
• Forwarded/delayed parcel; Daily report
• Monitor and track Customer pick-up and follow-up to ensure prompt collection, and in good condition to reduce liability
• Take inventory of all delayed customer collections and send to the CPS with an email communication
• Parcel registration issues
• Trip creation and acknowledgment issues
• Waybill edit and cancellation

Requirements

• Candidates should possess a Bachelor’s Degree with at least 2 years relevant work experience.
• Ability to identify and analyse issues.
• Strong skills in negotiating, relationship building, problem solving, and timely problem escalation.
• Excellent communication skills
• Strong attention to details
• Strong report writing skills
• Good analytical and investigative skills
• Proficiency in MS Office (Word, Excel, PowerPoint)
• Excellent time management and organizational skills
• Good investigative skills.

Application Closing Date
19th July, 2022.

How to Apply
Interested and qualified candidates should send their CV to: hr.cv@guotransport.com.ng using the Job Title as the subject of the email.

Job Role / Responsibilities

• Process customer requests, collections and keep updated customer records
• Provide accurate, valid and complete information to customers
• Resolve customer complaints via phone calls and emails
• Escalate all exceptions for resolution
• Manage and track items sent on daily basis.

Requirements

• Minimum of a Bachelors’ Degree / HND / OND
• 0-2 years of relevant experience
• Fluent in written and spoken English
• Proficiency in Microsoft Office
• Applicants should reside around Lekki-Ajah Axis
• Male applicants only (for gender balance).

Application Closing Date
8th July, 2022.

Method of Application
Interested and qualified candidates should send their CV in Word or PDF format to: hr.cv@guotransport.com.ng using the Job Title as the subject of the email.